Domino's Pizza

Doesn't Recommend

David S.

Joined 1 year ago

Less than poor customer service. I picked up my carry out order on Monday, March 27th, 2012 and was greeted by a man with a mustache, who I've seen before and presumed to be the manager. My order total was about $17. The man encourgaged me to write total at the bottom and sign the slip. I presumed he was asking for a tip. I don't normally tip carry out pizza, but because he asked, I added a $1 to the total. I realize it's not a large tip; about 6%, but there wasn't much customer service involved. I drove to the shop, parked my car, and came inside to the counter. They prepared the pizza, boxed it, took my payment and handed the pizza to me.

I thanked them and turned to leave, with my 8 year old son in tow. The man turns toward the prep team and yelled, "Hey. This guy left us a whole dollar! A dollar! What am I supposed to do with that. Don't spend it all in one place!"

I felt insulted and humiliated. Did he expect me to turn around and leave more money? I complained to corporate about my treatment, but they did not respond after a week.

This franchaise doesn't respect their customers and I will not be returning.

Recommends

Nancy Hunter

Joined 9 years ago

Pizza-delivery giant features hot, fresh pies delivered in signature HeatWave bags.. In Short
Operating since 1960, Domino's is best known for its delivery service and pizzas arrive hot, thanks to the company's plugged-in HeatWave delivery-bag technology. Build your own pie--add toppings to either Ultimate Deep Dish, Crunchy Thin Crust or Classic Hand Tossed styles--or select a Feast Pizza, like the MeatZZa Feast, topped with pepperoni, ham, beef and Italian sausage. Build a meal with side orders like Amazin' Greens salads, Buffalo Chicken Kickers and Cinna Stix.