Woodbury >Beauty > Trendi Salon
1705 Weir Dr Ste 3, Woodbury, MN | Directions 5512544.925210 -92.971904
I have been going to this salon for over a year and they are always so friendly! Jennie does an amazing job on my hair. She did my hair and makeup for my engagement photos and my wedding and I was so happy! Was my hair crunchy with hairspray? You bet it was.....and not one curl fell the entire evening!!! Why pay for hair and makeup if you don't want it to last all night? They are always willing to do whatever they can to make the clients happy. If someone wants something different or isn't happy with something, I have heard and watched them do what needs to be done to make it right.
My experience at Trendi Salon was awful!
I went there for the first time to have an up-do and makeup done. The stylist curled my hair and used so much product that my hair was crunchy and unnatural looking. A good portion of the curls had crimps from the curling iron and other pieces were not even fully curled. The stylist dropped the comb numerous times and continued to use it in my hair. Overall the up-do looked terrible. Next I went to make up where I told the stylist I do not wear coverup and she said that this will not even look like you are wearing any...well my freckles were gone afterwards. I showed a picture of a natural looking cat eye and when she finished up she realized that they had no toss-able mascara applicators so she used the brush RIGHT OUT OF THE TUBE. She then proceeded to use the same mascara brush on the women I was getting the services done with. I was blown away. Last step was lipstick... the stylist managed to do a good job with the lips until she dropped the applicator ON THE FLOOR and picked it up put the used applicator into the lip gloss tube and went to used it on my lips! Talk about a huge health code violations! Let alone that was the last lip applicator so the other stylist used the testers directly on the women I went with. I looked like I was going to the circus... I went home and had to shower because there was too much damage done to be fixed. Luckily I was able to do my hair and makeup in an hour before pictures.
The worst part of the whole experience was I spoke to the owner about my dissatisfaction with the services performed and she said "because I was not there I cannot do anything for you."
All I can say is I would not recommend this salon because of how poorly the owner (of all people) handled the situation. I did not even receive a sincere apology.
LOVE this salon!!! – I love this salon! I always know that I will feel great and look great leaving this salon!!! Won't go any where else.
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