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LOWELL JOHNSON. I was there first tire customer and have bought several sets of tires since then and will do so when needed. All of mike's employees are friendly and experts. I have and will continue to recommend them as a great place to buy tires and receive repairs.…
Think twice!.
My son recently moved to Chaska from the St. Michael area & was having a brake line issue. He was raised to support your locals when it came to business dealings so he called Arboretum Tire & Auto
in Chaska for the brake line repair. The line was repaired at $171.
Crazy enough when the keys were turned back over to my son, the car would not start. WTH?! So Arboretum diagnosed that the fuel filter had gone out, the tank would have to be dropped and this repair would cost approximately $700. So he called me and I suggested that we have the car towed to the shop that has been doing our car repairs back in St. Michael for more then 20+ years.
The car was towed on Friday and looked at. The owner called my son and again inquired to what was wrong with the car. He explained it again that the car would not start. The owner said it started right up, but they would dig deeper to see if they could find anything.
Today our shop owner called and said he cannot fix what is not broken. He cannot find 1 single thing wrong with the car. He saved my son $700 in repairs that the car did not need.
So to you Arboretum, shame on you for trying to take advantage of a newby to you little city who was willing to give you the benefit of the doubt and create a relationship with your shop.
We would not recommend this shop period!…
Nothing but great things to say about Arboretum Tire!. Nothing but great things to say about Arboretum Tire! Fast, friendly, and the quotes always come in exactly what they say. They have helped me through many car troubles and send an e-mail reminder to let me know when my next oil change is due. I have been a customer for 8 years.…
Easy Friendly Trusted.
With our move out of state the one thing I will surely miss is Arboretum Tire & Auto. You have been very helpful with our family auto repair over the past 9 years!
It has been easy to do business with you. A quick call ahead of time and an oil change or minor service takes no time at all.
You guys are always friendly and willing to help out. A little humor and an awesome smile with every visit.
I took my car to other shops before and I would get a $19.99 oil change with all extra charges. It would always end up costing $25-$30 with supply charges, enviromental charges, etc. You have been my trusted auto repair center for the past 9 years and haven't let me down.
Thanks for everything and I will miss you.…
Frustrating!.
I used them to replace tires because of a good price. I ordered an oil change at the same time. When I got there they recommended I also have an alignment done and my rotors fixed. I was told this
would take 2 hours but I assumed a little longer because of the alignment. I returned 3 hours later and the alignment was not done. I couldn't wait any longer so I prepaid the alignment so I could come by another time and have it done, thinking it would be a 20 minute job like they said. When I left I realized no oil change had been done either.
So I set up another appointment for the alignment and oil change and was told it would take up to 1-1/2 hours! That's a lot longer then I expected and I don't live nearby so I would have to sit and wait -- it's inconvenient for someone to pick me up (again) and bring me back. Because of that I decided to contact a garage in my town about the alignment. They could do it for $30 cheaper! I called Arboretum Tire to let them know I'd like a refund for the alignment charge on my credit card. They told me they can't refund me; only give me a store credit! Why would I want a store credit when I won't be going back there?! Poor Customer Service!…
