250 N River Rdg Cir, Burnsville, MN | Directions 5533744.777822 -93.285213
The regular rooms at Fantasuites – Ya, the pool area is 24 hours but they need to clean the leaves out of the outside part of the pool. The hottub is actually too hot. The hotel looks like it is from the 70's, as did our room furniture. LOL, we opened the door and my husband's first words were "we are not staying here again". And all we did was open the door to our room after walking to it. :) The bed was comfortable and the bathroom counter was spacious. The railing on our second floor room balcony was actually loose. The continental breakfast was a laugh. I work overnights at a hotel and set up our own...that was not a continental breakfast, it was a carb fest with only carbs. The waffles, ok, they have waffles, but isn't it unsanitary to have a tub of butter (I don't know who the heck might have stuck their unwashed fingers in there). They may have "updated" the idea of a continental breakfast from 15 years ago by adding cranberry juice (which was a nice surprise, not many places think about that), but what about yogurt, hard-boiled eggs or fruit? Granted it was a weekday, maybe they have that on weekends but if they do, why only weekends?
The staff...well, when we checked in, the girl was wearing a top that would not have been allowed at an hotel I have ever worked at. Guess being a female, I'm just not interested in another girl's cleavage being exposed to the point of too much.
I'm sorry, but I would not recommend this to anyone I know heading to the Twin Cities. I've stayed at better that were "just" a place to rest my head.
Rude staff and money-grubbing company – We booked the Castle Suite here for a night in January when my boyfriend from out of the country was in town. We dropped by the hotel to check it out the day before our stay - not only did the front desk refuse to show us the room in advance, he was rude. When we asked him if we could get something to drink (our daughter was with us, one year old), he pointed up the street. That night, we were both taken with a bad stomach illness, and when we called the hotel, they would not budge on any form of refund. They said we could re-book, and that was it - well, my boyfriend paid for it and he doesn't live in this country!!! They had already charged the credit card far in advance, and even in my attempts to offer them a cancellation fee, they refused any form of refund. We were one of the only bookings they had that night, it's not like we were taking food out of their mouths.
The owner's exact words were, "Well it's not MY fault you got sick. I'm being extremely generous here." I have managed hotels, and I know that people get sick, and any decent company should be willing to bend a little on the policy to at least issue a partial refund for an out-of-country guest.
To top it off, the hotel is in the middle of nowhere, reeks like stale smoke when you walk in, and the front desk staff certainly was not professional in appearance or demeanor. I would never, ever, ever advise anyone stay at this hotel. I'm glad I didn't even get to see the room - it probably is even worse than the rest of the establishment. If their housekeeping is anything like their customer service, I wouldn't want to sleep in that bed!
An offering of wacky, theme-oriented accommodations. – The Scene
More than 20 themes are replicated in the enormous suites that populate this unique hotel. While it's mainly geared toward couples getting away for the weekend (when prices nearly double), it also attracts business travelers who value the reasonably priced rooms. FYI: whether you want to check in or simply giggle and gawk, the hotel offers full tours of all suites every Saturday afternoon.
Top room picks are Caesar's Court, with Roman murals and marble columns, and Northern Lights, where the bed is inside an igloo. The more outrageous options include Lovers Leap, whose full park setting is complete with a 1973 Oldsmobile convertible, stripped of its seats and housing a bed. Space odyssey features a moon rock whirlpool, extraterrestrial murals and a 7-foot round bed inside a replica of the Gemini space capsule. All suites include whirlpools, and some have waterbeds.
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