We boarded our dog at ABK for the 2 years we lived in Minneapolis and always had a great experience. The owner was extremely helpful when it came time for us to move and we had to ship our dog via cargo to the new location. He arranged everything for us (including a vet visit, purchasing the ticket and transportation to the airport) and even kept her another night when the scheduled flight was delayed. We also always added doggy daycare to our boarding (only $8 extra a day) and our dog always came home ready to rest! Staff was always nice and helpful and pick up and drop off was easy. Would definitely recommend to other pet owners.
Best Experiences at ABK!. I decided to board my dog at ABK for a week and he really loved it. After suggestions from the front desk he was enrolled in doggy daycare and they let me know about all the friends he made and how much fun and exercise he got. Also, because he was boarding for more than 4 nights the kennel offered a complimentary bath which was really convenient for us. The kennel staff seemed to pay really good attention to his behavior and his eating habits while we were gone. I could tell they enjoyed having him as much as he enjoyed being there. I will definitely bring him back and would recommend ABK to others.
I was in a jam and had to find someplace to keep our dachshund for a week while on vacation. ABK was the only place I could find. People have told me they have boarded their dog before and it was ok so I thought I'd try it. What a huge mistake! When we got there, my son was already sad because we had to leave our dog in the first place, so after we start giving all our info, some girl comes out and is trying to throw some kind of leash on the dog and not doing a very good job. So my son say's he'll help her and walk the dog back for her and the girl just grabbed the dog leash from him and started dragging the dog with her. My son ran out the doors bawling his eyes out and embarrassed to let anyone see him crying. I tried to comfort him and tell him it would be alright and that they'd take good care of her for us. Well, they didn't. We got back into town a week later and went straight to pick her up. When we got there, and they brought the dog up, she was crunched up and timid and weary. We could see immediately that she had lost weight. They charged me an arm and a leg and like an idiot, I paid them and left...my son already had the dog and was out in the car with her...on our way home, well the minute I got into the car I could smell the dog...she smelled like dog feces, and had it all over her feet. Dried and crusted all over all of her paws. Then my son noticed a big chunk of skin had been ripped off her nose and it was red and open yet. Also, he noticed a large lump on the side of her ribs. I'm assuming some other dog hurt her or someone hit or kicked her pretty hard because it was rather large. It went away about 3 day's later, but she was very tender in that area. My son and I wouldn't board our dog there again if someone else paid for it. I was not impressed by a single thing at this boarding kennel. The entire experience left a bad taste in my mouth. I wonder what the dog would say if she could speak? No, I know exactly what she'd say. I would not recommend this place to my worst enemy or anyone who cares about their animal even just a little. This place is in it for the money. They could give 2 craps less about your dog.
American Boarding is the Greatest!.
I would like to tell everyone about the wonderful service that my dog receives at the American Boarding Kennel (ABK) in Burnsville, MN.
Ace is a highly active, adorable, 8-yr old black lab. Being a
i love using american boarding kennels!. i recently needed to board my dog, Baxter, while i was in the hospital. The front desk staff was extremely helpful in setting up reservations and answering all of my questions. Also, a member of the staff even came out to pick up my dog, since i was unable to drive that day! I have to admit i was hesitant on boarding my dog here based on some reviews, but i am VERY glad i left my dog with this caring staff! I went to pick up my dog a week later, and i was impressed how happy Baxter was and he even came up with a report card and bandana! If the report card and bandana didnt seal the deal for me, it was seeing how happy my dog was and how much his tail was wagging! He spent the last 5 minutes there, giving kisses to the gal that brought him up. Prehaps he was saying "Thank You" the only way he knew how!
GREAT PLACE. I recently boarded my two dogs at this kennel. When I arrived in the parking lot and opened the door, my big dog (Dakota) jumped out over me through the front door, knocking me out with my purse and my little dog (Cannon) came out, too. I was on the ground, all tangled and from out of nowhere an employee from the kennel with a leash was asking my dog's name so she could get Dakota. I was so happy that she was there to get him, while I captured Cannon who would have run off and never come back. I have never boarded either dog before and I think they had a blast there. Dakota was sufficiently tired (I had him in doggy daycare for 1/2 a day) and they both smelled wonderful from their complimentary baths. The employees seemed happy to be working there and seemed to genuinely like their jobs. I wll for sure recommend ABK to others and when I go on vacation again, I will use them again.
Memorial Day Stay. We recently boarded our dog Sam at American Boarding Kennel. Things could not have been smoother. Sam seemed to really enjoy his stay. The staff was extremely friendly and seemed to have a genuine care for Sams well being...unlike other places we have tried. If I have one complaint it would be their lack of hours on Memorial Day, but it worked out for us anyway. We will definitely be back!
Over priced, insensitive staff. I would look elsewhere. It was not a comfortable environment for us.
Love ABK. I have been to ABK several times to board my dog, and bring him to doggy daycare he absolutely LOVES it!! All the staff treats the dogs/cats with the up most care! The doggy daycare staff is great!! They watch the dogs very well and keep things under control at all times!! Some of the staff is young, but they all do an amazing job with the dogs. They always greet my dog with a smile and know his name on the spot!! We have only had our dog groomed once, and we were very happy how he turned out. He usually gets a bath after his stay, and always comes home soft and smelling great!! I love bringing my dog to ABK and will keep returning!!
We were very disappointed when we brought our maltese to American Boarding Kennels to be groomed for the first time. We had been to several other groomers, but thought we would try this place since it was close to our house. When I called to make the appointment the lady said that it would be no problem at all to drop him off in the morning and pick him up in the evening. They would put him in doggy daycare for free for the day. I thought it sounded great! When my husband dropped him off, it seemed like the entire place was staffed by inconsiderate teenagers who didn't want to be there. They said they didn't need his vaccination records. When they called later to see when we'd be there to pick him up, they said they couldn't put him in daycare because they didn't have his records! They were also going to charge us for having to take him out for a potty break/walk. When he explained to them that we were told it would be included, they informed him that they would deal with it when he got there. They also called both of us, but never left a message. We found out this information when we looked the number up and called them back.
Very unimpressed and our dog couldn't get out of there fast enough!
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