Roberts Residential Remodeling

Remodel. I would give a negative star rating if I could. Words can barely describe the hell that Roberts Residential Remodeling put me and my family through. This forum does not have adequate space to list the months of nightmares endured.

They are slow and refuse to hold to a timeline. There will be weeks when nothing happens. They cut corners wherever you are not watching -- both in workmanship and materials quality. They use more subcontractors than they ever admit to prior to signing a contract with them. They design their contract to allow them to add $ during the process, but make it look as if it's due to upgrades you want. They will pitch a fit if you do not make selections from vendors where Roberts Residential receives a kickback. They will lie, lie, lie and then lie some more. They do not pay all of their subcontractors -- and you will have to deal with angry subcontractors and/or their attorneys.

I am not saying Roberts Residential cannot do great work. They can do fabulous work and do so frequently. I know because I checked out many references, including visiting homes and job sites. However, John Paggen is very clever and makes sure he keeps a certain amount of very happy customers while he uses, abuses and scams other customers. Good for you if you fall into the happy customer category. A world of woe if you are chosen to be put through the mill.

Choosing to work with Roberts Residential is at best like playing a game of heads or tails with your project. If you're on the winning side, you'll be happy. But I can tell you from a place of deepest regret -- because I was a customer John Paggen chose to screw over -- you will pay dearly if you are on the losing side. John Paggen is very talented at remodeling when he chooses; however, he also excels at cheating people when he chooses.…

Kitchen and Bath Romodel. I just had my condo remodeled by Robert Residential Remodeling and I could not be happier. They did a great job of helping me through the design process and working with me to make sure everything turned out great. The process used here is very organized and professional and the quality of the work is exceptional! Kudos to John Paggen for the great work his team did, I would highly recommend Roberts Residential.…

Kitchen and Main Floor Remodeled. We would like to say thank you for the wonderful job Roberts' Residential Remodeling, Inc. did on our kitchen and main floor of our home. From the beginning, John Paggen and his associate Chris, made us feel our project was in good hands. We were impressed with their knowledge and expertise of all aspects of home building and remodeling. Roberts' Residential is dedicated to quality workmanship and makes every effort to minimize the work's impact on the rest of the household infrastructure. The subcontractors that Roberts' Residential used were polite, professional, reliable and did excellent work. We highly recommend your company to all future customers without reservation. Thanks again for a job well done.

Jeff and Kathy Lundin…

Finished Basement. Roberts Residential Remodeling Inc recently finished our unfinished basement and did an excellent job. John Paggen's creativity throughout the process was much appreciated and as a result we have a unique and contemporary lower level. Communication with all members of the project was excellent and my phone calls were always returned promptly. John took the time to really listen to what was important to us in this project and then made that a reality. The entire teams attention to detail and high standards is to be commended. I would not hesitate to recommend Roberts Residential Remodeling to anyone!…