800 Washington Ave N Ste 650, Minneapolis, MN | Directions 5540144.989134 -93.278748
Neighborhoods: Central, Warehouse District
I can'y believe how rude the dispatcher was! I've used blue and white a few times to get home from work, and they typically take 15-20 to show up (which is fine). Tonight, thinking to save myself some time, I called ten minutes early. Lo and behold, the driver was there 5 minutes later. As I'm at work, I can't very well leave before my shift ends, so I explained that to the driver and apologized. He told me to call back when I was ready, which I did. The dispatcher yelled - literally raised his voice - at me for calling early. I explained that normally the cabs take a while to show up, so I figured I'd call a bit early. He accused me of deliberately wasting his driver's time. I told him was ready now, and asked if he would send a cab. He asked me if I was ready and berated me again for calling early. I protested, asked for a cab, and we went around in circles like this for a few more minutes, with the dispatcher always harking back to the previous call in lieu of anwering my request. He finally told me he wouldn't send another cab to that address.
I fail to understand the reasoning behind this, and I have never been so rudely treated by a cab company. I will never use blue and white again, and with all their bad reviews, I am extremely surprised they're still in business.
Horrible company, bad service – Terrible service. Terrible company. Do not give these people your money! If you call this company they will be rude and there is a really good chance they will just hang up on you.
Racist nasty company – Cab driver was rude from the very beginning and then had the nerve to demand a tip from my friend. When my friend refused to pay a tip, the cab driver starting calling my friend a f*****g illegal mexican, which my friend is not. Do everything you can to put this company out of business!
Bad service and over charged – The third time is enough! This taxi company is always downtown and I unfortunately get stuck taking one of there cabs. Well never again! All three times the driver got lost while not listening to where I lived or just plain went way out of the way! Each time this cost me more than any cab ride should. The last straw however was last Friday. My boyfriend gave the driver $20 for a $15 cab ride. When we got to my house, the driver said he never got the money and charged me $35! I have called the management and they said they would reverse the charges but I have now loaded my phone with other company numbers and will let Blue and White drive right on by!
Rude, unreliable, dirty – Call only if literally EVERY other cab service in town is unavailable. I'd even check to see if there's someone running by with a rickshaw before I ever call these folks again.
Called to get a cab to drive us to St. Paul, told the dispatcher that we wouldn't need the cab for another hour, and the sarcastic reply was "We can't control when the cab gets there" So, assuming they wouldn't show up we called another cab company who said they could show up at the appointed time. The blue and white driver showed up out of nowhere and actually blocked in the other cab driver and tried to get us to give him money for his time coming out there. The dispatcher made it seem as if no one was coming, and then they try to intimidate us into giving them money for nothing? Awful.
Horrible Company – Horrible customer service. My friends ordered a van for 6 people, 3 of them decided not to go, so myself and another wanted to take their spots in the cab. The cab driver overheard our conversation and refused to drive until we got out of the van since we were not part of the original group. We called dispatch because we were upset about the driver, and he was extremely rude to me as well. They also lie and say they don't take credit card so that they get cash payments and don't have to pay taxes.
Terrible Drivers – I used to take taxis many places. This was not the best company. The drivers are awful, eratic and rude. I now drive mosts places and often see these cabs cutting people off, and driving all over the street like they own it. This morning I was driving to work and a taxi practically ran me off the road and when I honked to let them know I was there he proceeded to stick his arm out the window and flip me the bird!
DO NOT GIVE THIS COMPANY $$ if you don't have a car the city bus or walking is a much better, safer and kinder option.
WORST service in Minnesota! – I've only used this taxi service once before, and I will NEVER make that mistake again!
returned blackberry and drove us through taco bell – our cab driver name pronounced "Da-hear" was amazing. He drove us through the taco bell drive through in St. Louis Park and for that we bought him a gordita crunch supreme. When we got out of the car and into the apartment I soon realized my phone was missing. I know we might have just lucked out with an amazing driver... and maybe it's because we fed him but he answered my phone when we called it and drove all the way to st. louis park after the rush hour of friday night to return my blackberry to me. I had a friend loose her phone in a cab with her other stuff and the company would not help her AT ALL! I am a fan of this company and will be adding their number to my phone book.
Helpful – We had two cars show up to my place, blue & white and black & white. Unfortunately I was in the black & white and left my phone in the back seat...of course it was never turned into lost and found because they were very shady and unprofessional. Blue and White happily is helping track down these jerks. NEVER take Black and White taxi.
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