Rock Bottom Restaurant & Brwry

03/04/08

Geat Beer

by jimmied

Great beer and great food by a caring staff. Previous reviewer knows nothing about Health Dept. inspections and how food can make you ill. I am a regular diner and have nothing but positive comments to make about Rock Bottom and their staff especially the night bartenders.

• Pros: beer and food
• Cons: parking

02/18/08

Manager did not care that their food made us sick

by ShakopeeLisa

My husband and I were at Rock Bottom Ale in Minneapolis last night for dinner. The food was very good going down... unfortunately, it was not so great coming back up. Both my husband and I were ill at both ends within three hours of our dinner. I called the restaurant today and I spoke with a manager named Jim who stated it couldn't possibly be their food and he was not willing to even take a look into it. I sincerely hope no one gets ill at the restaurant today as a result of Jim's apathetic attitude. I didn't ask for a refund or anything, since the purpose of my call was not to get something free. It was to let them know that their food is a potential health hazard and they may want to think about checking temps in their refrigerators, etc. However, the manager did not even offer any compensation. He told me he would not do anything for us unless we went to the doctor and our doctors could find something that PROVED that the sickness was a result of their food. The manager was less than caring and made it clear that he had no intention of following up on the complaint. He insisted there was nothing wrong with the food. What the manager doesn't realize is that even though the food may be fine, illness can be caused by a food handler simply forgetting to wash his/her hands after using the bathroom. Again, I was not expecting to be reimbursed for my meal (although it would have been nice), but a simple "I'll check into it-- thank you for calling and letting us know. Hopefully it wasn't our food, but I will check into it..." would have sufficed for me. Rather, Jim gave plenty of attitude and was very rude. I would have thought he would've been thankful that my first call was to the restaurant to alert them before reporting the restaurant to the Department of Health, but I suppose that is the route that I will have to take since Jim and Rock Bottom Ale both do not seem to care about their patron's safety.

• Pros: The beer is very good and very smooth, food tasted good
• Cons: Food made us ill

12/29/07

Best food and beer and service

by mermaidselma

What a place!

great service to match the food. Beer to die for.

Clean and cheery.

Been there about 7 times and never disappointed. I am hard to please

Folks, you won't get poisoned here!

• Pros: Clean
• Cons: none