Red & White Taxi

Doesn't Recommend

mplsjoe

Joined 3 years ago

DO NOT EVER TRUST RED and WHITE. I have read and heard many BAD stories about Red and White.. Many Times they dump you out ANYWHERE they feel like it if you Chat to much or what not..

Today is the final call,

I was rear end-ended into the park Nicolette health clinic parking lot! I was fingered and verbally assaulted by Cab # 259 !!

I Quickly parked and the A hole had the nerve to hit it in reverse and try to run me over right at the clinic door !!

My GAWD!!! Call the Cops!!

Do NOT EVER get into a Red and White CAB!! unless you have a GUN to defend yourself!!.. Seriously!!

This company should be SHUT DOWN!! Immediately

Doesn't Recommend

Myque

Joined 3 years ago

Driver charged $20 to my card after I got out. The ride itself was fine, but the bastard gave himself a $20 tip without my knowledge. I saved the receipt and called the manager, who told me to call back during "regular business hours". I work swing shift, so "regular business hours" is when I'm asleep. This was a massive inconvenience.

Doesn't Recommend

554OneOne

Joined 3 years ago

Awful dispatcher just lost my business. I've used Red & White repeatedly, for no other reason than their number somehow ended up in my cellphone address book. When I called from the light-rail train today to see if they could pick me up at the last stop to get me the rest of the way home -- as they've done several times before -- the male dispatcher rudely told me to call back when I was off the train, then hung up. When I tried to call back to tell him he just lost my business, no one picked up. Yellow Cab picked me up within three minutes and got me home right away.

Doesn't Recommend

MWMN

Joined 3 years ago

HORRIBLE EXPERIENCE. I was parked in an SA parking lot, and the cab driver #264 was parked next to me. He kept trying to reverse at the same time as me, almost hitting my car several times. So I parked my car, got out and proceeded to tell him he has plenty of room to back up. So he backs up, then pulls forward slowly- purposely hitting the rear end of my car. So I yelled at him, kicked his headlight (cracked it). Then asked if he was going to hit me too. And yes, he was. He pulled forward and cut the turn just sharp enough to where he only hit my knee and sped off. I complained to the cop that was inside SA, and he said there was nothing he could do about it- besides tell me not to take Red and White cab again. So there you go.

And this is only getting one star because a rating is required.

Doesn't Recommend

stcloudbear

Joined 6 years ago

Horrible service. The cab driver took me to a gas station to get cash out to pay the fair. The cash machine was out of service, and the driver refused to take me to another location. He told me my only choice was to let him run my credit card. He had to estimate what the charges would be for the rest of the way to my location, despite my objections. Then I checked my bank account and saw that he had double charged me. These were not pending charges, but actual charges to my account. When I called in to have them reversed, management was very rude and treated me like it was my fault. NEVER, will I use this taxi service again!

Doesn't Recommend

annerbananer813

Joined 7 years ago

Horrible Customer Service. I left my phone in the cab tonight and not 5 minutes later we called back and the dispatcher was extremely rude to us and when we offered to pay the driver to come back so we could look they told us they would send him to our dropoff location. We waited for over a half hour and he never showed and when we called back to see where he was the dispatcher simply told us that he has no control over where the driver goes and told us to call manangement on monday. Again, the dispatchers were extremely rude to us and now I'm sure I won't get my phone back. We were even going to use the cab again when he came back so we could look to get to another location.DO NOT USE THIS COMPANY EVEN IF YOUR LIFE DEPENDED ON IT!

Doesn't Recommend

anarkali

Joined 5 years ago

Do not call them even if you have to walk.. The cab simply didn't show up. Do I need to say more? So obviously, I did not reach my destination that day. In addition, the phone operator was kind of rude.

Recommends

Captcab

Joined 5 years ago

Best Cab Service in Minneapolis. I have found that if a person has a problem that they can contact managment and try to resolve any issues. Red and White has been very helpfull in this respect. A lot of the time within the service industry comunication is the biggest problem. Red and White has the quickest pick-up time in Minneapolis.

Doesn't Recommend

mootzb

Joined 5 years ago

Worst Taxi Company in Minneapolis. We called this taxi company at 1:15a.m. and the taxi did not show up until 3:15am so we were stuck waiting outside in the cold for over an hour. It was absolutely ridiculous. When we called to see where they were we were on hold for over 25 minutes. Do NOT use if you want to get home after the bar. Extremely unreliable.