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Great place.. I've gone here quite a few times and have always had a great time, the staff is great, the drinks are awesome, the food is by far some of the best bar food I've ever had. Bar staff and management are a pleasure to deal with, but if you do have a problem, don't deal with the GM. She's a douchebag. She's rude, unprofessional and has zero communication skills when it comes to dealing with the public or any issues you may have. Good thing for her I won't hold that against the rest of them and I will return.…
Rude Manager. So I was meeting a date to play Scrabble, the bouncer asked for my ID and held my Scrabble board while I grabbed it from my purse, then I sat down. 15 minutes later, I was told by the same bouncer that they don't allow games to be played at their bar. So, I told him to have my food order canceled and that we'd go elsewhere, since the date revolved heavily around playing Scrabble the first time we met. The manager fought with me that I should pay for the food, that I hadn't received yet, since I ordered it. I told him that I never would've ordered it if the bouncer told me in the first place we wouldn't be allowed to play, and in fact, he told me good luck when he handed my board back to me. Then the manager said I'd be 86'd forever. I said fine. Then he wanted to 86 my date, who is a regular there, just for being with me and started to take away his beers-- even though he had paid for them! I think it was a little crazy and overboard over a game of Scrabble. I can't believe the bouncer didn't know it wasn't allowed and the manager acted that way!!…
2 for 1 drinks and great people make it a the best dive bar. Frank is the best bar tender and not too bad on the eyes. Though not overly talkative, he made enough conversation to keep us entertained all night long. We were there Sunday afternoon for happy hour. 2 for 1 drinks from 10 AM to 6 PM. We had so much fun there on Sunday that we went back on Monday. The local boys that hang out there are lots of fun. The drinks were cheap and stiff and the people were fun. Next time I end up in Minneapolis I'll be hitting up Liquor Lyle's for sure!…
No people skills whatsoever!. The female bartender (the one that looks like she's had a hard life) is rude as hell. There was a misunderstanding regarding my drinks and I politely informed her of the mix-up and she told me that it was not her fault I can't hear and that she had already poured my drinks and that I had better pay up. Needless to say she got no tip. The bar was pretty packed that night as well which I guess caused problems for the servers. Instead of asking people to move however, they began yelling at people who were unaware that they were in the way. Lastly, afraid I would have to fight the bartender if she crossed me again, I went to the other side of the bar to ask the older male bartender for some fries. He seemed to be serving no one, but I had to wait for what seemed like forever for him to acknowledgement me after I had said excuse me serveral times. When I asked him about the fries he acted like it was an inconvencience for him to take the order but the fries came eventually. To sum things up -- never again. I think all the staff (except for the bouncer he was nice) need to learn some people skills.…
Most Disdainful, Unprofessional Employees.
I have NEVER been to a business establishment that treats its honest, paying customers with more disdain, contempt, or disrespect than many of the staff members at Liquor Lyle's. At 1:40 in the
morning, bouncers were up in peoples' faces (both women and men who were in the midst of buttoning up their coats and compliantly leaving the bar), screaming at the top of their lungs. These guys got a sick pleasure out of it.
I called multiple times that night to complain and was promptly hung up on; I called the next morning before 9:00 AM and spoke to, Frank, the manager, who interrupted me multiple times, cut me off, told me the call was, "Taking too long," offered no apology, and then admitted that he wasn't even at the bar the night before! He was defending something that he hadn't even observed.
I have seen many bouncers at other bars clear the bar out professionally, quietly, and respectfully-- I have seen many bouncers deal with the difficult customers in a way that was professional, so I know that clearing out the bar on time can be done firmly but respectfully, and most of all, PROFESSIONALLY. It is, after all, a place of business.
If, Val, the general manager, doesn't treat me with professional courtesy when I call back again this afternoon, I will never set foot in Lyle's again. Which probably won't bother them one bit, BECAUSE (to put it politely) THEY ARE JERKS.
GO TO ANOTHER BAR INSTEAD.
I will say, though, that the waitress at my booth was great. But that didn't make up for the appalling behaviors of the bouncers or the manager.…
