Dangerous Drivers. Last night I was on my way home after the bars in Mpls. I was the desiginated driver, not a drop to drink. Cab #304 tailgated me, Only a few inches away. He flashed his high-beam lamps several times, honked at me and almost cut me off trying to get around me. I was going 5 mph over the speed limit and entering an exit ramp. STILL not fast enough for him. He finally passe me after exiting the ramp and then cut close in front of me as he speed away. If you value your life don't use this company!
Worst. Service. Ever..
I called a cab for my friends and me at 1:20AM last night. I understand that is bar close, and thus a busy time for cabs and cab drivers, however there is no excuse for what happened. When bar close came at 2AM and we were kicked out I called the cab company again to be told that it would be another twenty minutes. When the cab hadn't come at 230, I called again. This went on until nearly 4 in the morning. Meanwhile, my friend was physically assulted. When I called the cab company to say we were fearful for our safety and to please send a cab ASAP, they hungup on us. We finally called another company and they were able to help us. Rainbow called me back after we had been picked up asking why we were not outside waiting. When
I started explaining the situation, the cab driver started yelling at me. So rude.
I never give praise for something I pay for. However, I called Rainbow Taxi when a business trip brought me to Minneapolis.
When I called Rainbow, the driver was at my hotel before I could get to the lobby. The cab was clean; the driver was clean-shaven, articulate, and well-dressed.
Best of all, the fare was fair.
The next time I come to Minneapolis, I am going to look up (name withheld), my driver from Rainbow. My daughter wants to have his children.
Why are they still in business..
I was driving down the freeway when I noticed this Rainbow taxi cab. The car was weaving across all three lanes of traffic. I called their dispatcher, thinking they might take that driver off the road. He told me to call the complaint number and hung up.
The complaint number was voice mail. I called back again and pleaded with him to at least ask the driver if he had been drinking. Again he hung up. At least when I called 911, I was told they would do something about it.
I don't know how any company can conduct business like this. It's one thing to run a horrible business buy you have gone too far when you endanger innocent lives.
terrible service!. We called to get a ride and they wouldn't listen to us and hung up when we tried to tell them we didn't need the ride for another hour. They called when they were here and we told them we didn't need the ride yet and put us on the no call list. They were very rude and unprofessional. I tried to call back to explain the explanation and to apologize and they hung up again without listening.
A great taxi. Rainbow is great because you can talk directly with the driver to get a status update for real time arrival. They are the best Minneapolis taxi.
Best Taxi service in the Twin Cities. I use taxi services in the Twin Cities on an every other day basis, at all times of the day/night. This service, after calling Suburban, etc., is always the quickest to pick me up. Not only that, they have arrived MANY times in 5 minutes after waiting 30 minutes for other services. They also don't make you prattle off your phone number, because they apparently are the only cab company that can read a Caller ID display..... They are the only cab company that even answers their phone 1/2 of the time...
Wow terrible taxi co.. This company is ridiculous! I called three times asking if I could get a taxi and I had a coupon. The person on the phone said they are not valid and wouldn't tell me why! He hung up every time and told me to call back when I was ready for a taxi. Bullshit!
Horrible Service. don't call this taxi Co. They won't come. If you call to ask what happened, their crazy dispatcher will imagine you are insulting him personally, cancel your cab and hang up on you.
this company is horrible.
Do not ever use this taxi company!
We approached cab #303 and asked him to give us a ride. He told us no. We asked him what he meant and he said "F*ck off," and drove away. We called the company dispatch and were hung up on repeatedly. Eventually, using a different phone, we got through, and I was told that the dispatcher's name was "none of my business" and he told me a number to call with complaints. I left a message on the complaint line, but am fairly certain that no one received it. I recommend never using this company.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!