Recommends

katieumenthum101582

Joined 2 years ago

Firendliest car service. Uptown Imports is the friendliest car service I have encountered. I'm from a small town and didn't expect the extent of personal customer service that Uptown Imports provides. They explain what may need to be done and why. They get it done efficiently and I am reassured that I am safe when I drive my car.

Recommends

justatickle

Joined 2 years ago

Super kick butt , John rules. John has helped me for years, and I am a cert. mechanic. This guy knows his stuff and he is super foxy as well.

Doesn't Recommend

fitfreakman

Joined 2 years ago

waaaay too expensive!!!. i asked the techs about a price to change change out JUST fluids in my import (oil, diff, tranny) and when i was told just the oil was almost $80, i thought i didn't need to go any further with these guys. Yes, they are cheaper than MB and BMW dealerships, but not by much. do more research and you can find at least 2-3 more mechanics less than a mile from these guys.

Recommends

MplsGreen

Joined 2 years ago

Reliable shop. We have been looking for a new auto repair shop that we can trust since moving to the Twin Cities, and Uptown Imports fits the bill. Reasonable prices and helpful staff, especially when they explain exactly what needs to be done and why. The location in Uptown is conveniently close to bus lines, the Greenway, and an Enterprise.

Recommends

jw750ride

Joined 3 years ago

This is way all auto shops should be. I have a 2006 VW passat and think it has some very lemon-like qualities. I've taken it to the VW dealership multiple times for various problems and have had mixed results with the work outcome.

From that frustration I've tried Uptown Imports for the first time and found it to be a very good experience. I had a door latch sensor issue they fixed slightly below estimate and they fixed it quickly and professionally.

I grew up in an auto repair shop and know too much, which can make me a very skeptical customer. I was impressed when I asked some business quality questions and got very good answers. They have a clean shop, and the right diagnostic tools needed for better foreign cars which is critical. I feel they are really good and fair mechanics and I plan on getting all my future work done there.

Finally a shop I look forward to going to in the future!

Doesn't Recommend

govikingsgo

Joined 3 years ago

Very disappointed.. I found this mechanic from google. By looking at the ratings and comments I thought they are reliable but I think most of these comments do not reflect their reliability. Here is my experience. My passenger side low beam headlight was not working. They said that the bulb was burned and then they replaced it. Later they told me that they charged $67 for it. I insisted to know how much they charged for the equipment and the labor separately but they did not want to tell. They kept telling me that they do not charge them separately. After I paid, I saw in the service invoice that they charge $20 for the bulb and $47 for the labor which is overpriced for replacing a bulb and explains why they did not want to tell me at the first place. As a comparison I also would like to tell that they quoted $17 for replacing the bulb including the bulb in another mechanic. I strongly not recommend this mechanic and believe most of the comments here do not reflect the reality.

Recommends

sugarbones

Joined 3 years ago

Total Pros. This is what you want in a neighborhood shop. Ex big store mechanics who venture out on their own and land near Lake and Lyndale. Honest, fair and most importantly, top notch wrenches. I won't go anywhere else.

Recommends

Thelandlord

Joined 3 years ago

Fantastic experience!. Uptown imports is my new shop. Honest, quality service at a fair price. From the free gift and white cloth towels in the rest room, to the computer printed invoice with color coded maintenance schedule, uptown imports rocks. I highly recommend!

Recommends

UptownReviewer

Joined 3 years ago

edited

Recommends

Amarks

Joined 3 years ago

Great Service. John runs a terrific business. My car wouldn't start so they came to my house to jump it, and when that didn't work they towed it and took care of replacing my battery and getting my car running all when I was at work. They also spent about 7 hours working on electrical problems on my car, and I am very confident that my car is fixed and won't have any more problems starting.