Houston - we have a problem! What went wrong with this place???.
This used to be a fantastic little place for dim sum. Well, after they remodeled, they must have changed chefs or something. Their food is still good, but not like it used to be.
The ambiance of the restaurant itself was ruined by the remodel. It is so loud during dim sum that you can't even hear the servers telling you what dishes they have. We live about 25 miles away and we used to do dim sum twice a month. We went twice after the remodel and no more. It just feels like you are being hearded in there like cattle and it is very uncomfortable. It has a very cold feel to it.
They could use a few nicely painted asian screens or other types of dividers along with accoustic tiles or heavy curtains to dampen the sound and make the place feel a bit more cozy.
Terrible Food After Remodeling. I can not help writing this review after a terrible dinner last night at this restaurant, which is considered as one of the few authentic Cantonese restaurants in town. Not any longer. To be fair, my previous experience at that place was pretty good. I am a guy who cares about the food itself, not the service. I took a newly-wed couple originally from Hong Kong to have dinner there. For six people with a total bill of over $170 including the tip, it was not cheap. However, none of the dishes we ordered had any taste. Two lobsters were bland and dry and my wife suspected they were dead ones. My 8-year-old son was about to cry after he tasted the steamed sole fish, $26.50, he ordered. (He loved the same dish at the Yummy Restaurant two weeks earlier.) It was hard and fishy. I believed it was steamed while still frozen. The sauce was terrible. My guest asked the waiter to take back the beef casserole because the radish tasted bad. The seafood soup had too much MSG in it. The beef steak was too salty and not tender. The scallop with vegetable was tasteless. The only dish I could give an okay rating was green bean sprouts. It does not take much culinary skills to cook it. My guest asked the waiter whether the restaurant had changed the management or chef. The answer was 'No'. It was my last time to be there. (I drove 25 miles from the east side of town to have such a depressing dinner.) Most definitely, I am not going to recommend it to anyone. It is a simple fact, no hard feelings about the restaurant itself.
Definitely the WORST service among all chinese restaurants in twincities.. Enough is enough, I just can't help writing this review after another terrible experience in that place. I have been living in twincities for 10 yrs, I had my first dinner in Mandarin kitchen after I landed on this new land. I kept going to this place because they offer authentic cantonese foods and I am a cantonese. You can get the best cantonese style seafood cuisine there, however, you very likely will also get the worst waiter service, I won't say the worst in town, but definitely the worst among all the chinese restaurants I have ever tried in the united states! Those HongKong uncles don't really care your existence, their attitudes make you feel you owe them something or you have to please them in order to get their service. I recognize most of the waiter faces there, they have been with the restaurant for at least 10 yrs, they know what they are doing, they just don't provide what is considered basic customer service in other restaurants to you. If you are an American and go in a group, you will get their attention. If you are a mandarin speaking chinese from mainland china, depending on if they know you in person or you are working in restaurant or chinse grocery business, otherwise I suggest you with more (+3) friends and order expensive seafood to get their attention. If it is just 2 people and you are not ordering their fresh seafood, it is definitely not worth going there! I strongly suggest you go elsewhere to avoid disappointment, you can get authentic cantonese food in many places, like HK noodle and the newly opened Kowloon in mpls campus, peking garden, HoHo, and the Ming Dragon in Savage is very good too! what is important, you get what you deserve as a customer in those places. I just want to tell the waiters in Mandarin kitchen: I don't expect you give me the service that I will get in an ordinary American restaurant, but please don't show your attitude and spoil other people's mood, we are not paying you to do that!!!
worst service in town. the worst service in town. they don't want to even talk to customer and tips hunger. Make sure you don't pay tips because they already charge 15% of the total.
Best Dim Sum in town.
Based on authentic Chinese standard, Mandarin Kitchen (MK) is the best dimsum place in town. The dimsum quality is much higher than any other restaurant in town. That is why so many Asians eat dimsum at MK and the wait can be long on Sundays. Due to the busy dimsum business, many popular items do run out after 12:30pm. With the high turnover, the dimsum is very fresh. The previous reviewer complained about bad leftover chicken feet, it is probably a stroke of bad luck.
A variety of tea choices are available for dimsum, but you have to ask your server. Otherwise, they will just bring you Jasmine tea (made with real tea leaves). The service is uneven, depending on the server you get. However, once you get to know them, the service improves. It is quite typical for a restaurant to charge a 15% gratuity for dim sum. Also, if you have a party of 6 or more for regular dinner, MK does charge a 15% gratuity, too, just like many restaurants. MK also offer authentic Chinese lunch buffets Mon-Fri.
JunBo dimsum is way overpriced (avg. $25 per person). Yangtze dimsum is under par and catered to Westerners. Mai Village dimsum is quite good, but the cart flow is poorly planned as some carts will not come to you if you are seated away from the central area. In addition, Mai Village is not a true Chinese restaurant as chinese hot mustard sauce is not available for dimsum and Jasmine tea bag is the only tea served at dimsum.
horrible service. The service is the worst, The host and hostess was annoying and rude. The server was just bad. I had to grab my own silverwear from the cart myself and they expect me to tip them. The. dim sum is not worth it. I could go to yantze and they are alot nice or the new Jun Bo
Average Food, Horrible Service, Tips Hunger. Never Come Back Again.. I just went back to Mandarin Kitchen after a while and found out that their food was not very good. The service was horrible. They didn't care to give us enough plates, never came back to see how things were, but tips were added automatically. Horrible!!! Never come back again.
Authentic. My wife and I have been eating at this restaruant for the past 7 years. The food is excellent. About 2 years ago we moved 60 miles north of the restaurant, and we still drive 2-3 times a month to enjoy the cuisine both at night and on weekends for dim sum.
Chicken Feet taste like "feet"!. We went there on a Saturday, this restaurant is set up to be very crowded-looking, the dim-sum was just below average, the price for each dim-sum wasn't specified, especially, the chicken feet taste really like someone's feet, must be left-over from the week before, horrible.....it is not worth the drive!
They like tips.
As the title suggests, this restaurant loves tips so much, they go right ahead and add it to your bill regardless of how many people are in your party or how the service was, which left a sour taste in my mouth.
The dim sum was what I had here, which was comparable to Yangtze, meaning nothing too spectacular in terms of quality. Was there on a Sunday, so had to wait 30min for a table.
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