Best Buy - Richfield
Richfield, MN 55423-3912
Phone: (612)861-3917
- Best of Citysearch:
- Electronics 2005
- Hours:
- Daily 10am-9pm
Editorial Review for Best Buy - Richfield – by
In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
Look GoodDon't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
User Reviews for Best Buy - Richfield
04/07/2007 Posted by steve_tyler
I spent almost $4,000 on a top of the line car stereo at this Best Buy location and had it installed there. I can't even begin to tell you the problems I've had. I understand mistakes happen, but I've been back SIX TIMES in less than a year and it still doesn't work correctly. It turns out that the "trained" installation department installed components that are incompatible and keep on burning out or having to be repaired. I have dealt with staff that is either uncaring or lacks knowledge and if you [gasp] dare to ask for a manager they are actually more rude than the employees! The manager at this store (Laura) basically stated that I should goto another Best Buy to fix stuff I bought there because they don't know how to fix it and they admit they installed it incorrectly on SIX different occasions. I have nothing against Best Buy but this store is the worst one I've ever seen. I would not recommend going there but if you choose to be VERY CAUTIOUS if you do business with anything they install.
Pros: good location
Cons: installation department is awful, customer service department is uncaring and managers won't fix problems
11/13/2005 Posted by rsufar
I wish I had stayed home. I could have gotten better advice from my cat. According to an unnamed individual within this organization, DLP televisions use lasers which, without purchasing their extended warranty, would burn through my screen causing permanent damage. Wow. Talk about a staggering lack of product knowledge.
