07/31/09

no pasta for me

by nopastaforyou

I called for a delivery order and was informed I lived a block and half outside their delivery territory. The order taker said, "just a second, let me see if i can convince the driver to go there." After a few minutes another woman came on the phone and said, "we'll make this delivery but going forward you're outside our terrirotory and won't". I completely felt as if I was hindering their operation by requiring the driver to travel an extra block and a half. The arrogance was just overwhelming coming from the other end of the line as if this is they are the only show in town. It reminded me of the soup incident from Seinfeld. Unbelievable. I called Davanni's (who is two blocks from Fireside) and they were happy to take my order and deliver it.. I'm sure Fireside has decent food but I'll never know.

• Pros: i'll never know
• Cons: customer service

06/13/09

Going almost 45 years - & Every Guest loves it

by DickNovack

I too have been going there maybe 12+ times a year, since first introduced to it by a date that lived nearby. She lasted a few months, the restaurant forever. I've taken or gone with numerous groups, many kid's sports teams, my own family which still all love to go, and guests - most of whom become customers themselves. At least when we go, Fireside is often crowded. Decor has not changed much but well kept-up, sort of like the charming restaurants we americans love to frequent when visiting europe. Ownership changed, and I missed the Millers consistency because at first I think the Thompson's changed some things like most people trying to "improve" - at least as respects to what we always order: Pizza. But that quickly went back to matching the customer preferences - the highly successful old standby items. There is only one crust, thin and fantastic. Only 2 sizes and really then after 9PM you get large for the price of small anyway. The same great sauce and a large selection of toppings. Pepperoni is not a large arrangement of sliced spiced sausages plunked down on top of a cheese pizza - Fireside's is just true taste like we order in Italy. It does not have excessive cheese unless you ask for it. Beers are good. Kid's like their tap rootbeer. We often see acquaintences we know in there doing the same thing we are, Having a good meal out. In all those years I only lived in their delivery area about 4 years. Even though many others deliver where we live, we make the 30 minute round trip to pick-up Fireside's pizza about half-the-time. It simply tastes better - and has no stomach-unsetling aftertaste like many of the fastfood pizza brands. I can't imagine the the one bad review written here - are you sure you went to the same place? It doesn't sound like it. Maybe the bar down the street?

• Pros: Consistent, Focused, Great food & clean family atmosphere
• Cons: It's not glitzy, trendy, fashionable, or expensive

11/28/08

Give me a break! The guy who wrote a review and gave this place one star has lost his sense of taste. How old are you? You didn't get your way so you write an awful review about an AWESOME place.

by TRYFIRESIDE

Get a life. One guess tells me the guy owns a competitive pizza business and wants to slam Fireside. Good luck to him -- there is a good reason Fireside has been in business for almost 50 years. They have great pizza priced right.