08/18/09

constantly changing appointments

by vancjoc

my mother and i have gone for an annual spa day while i am in town visiting for the past few years. each time something does not go as planned. generally speaking, we ask for specific individuals for planned treatments and invariably one or more of those people don't end up performing the service. each time we express our disappointment and sometimes there is compensation. i know that changes happen, but one would think that scheduling knows this when calling to confirm the appointment. it would be nice if they asked rather than told us when we arrive.

• Pros: nice environment
• Cons: stressful visit because things didn't go as planned

07/27/09

Such A Relaxing Atmosphere!

by jlb99

Spalon Montage in Woodbury, MN is such a great way to relax and get away from the 9to5 in Woodbury. It's hustle and bustle outside, but, warm and relaxing on the inside.

The staff is very professional and make you feel like your on a vacation. I highly recommend scheduling a girl's day out at Spalon Montage!

• Pros: professional, comfortable setting, flexible scheduling

05/13/09

Confusing

by wmhhmb

I went in for the first time with my daughter to have both our hair done. I knew what I wanted and my daughter and I discussed for her. By the time it was done the girl that did her hair had done totally something then what we wanted. half the color for the full color price. The person I had did not talk much and also I was swapped in the middle of my appointment and had someone else finish me. that was probably the best part because she had a personality and was very kind. All in All I would never go back..

• Pros: Out come of hair good
• Cons: Pricing changes