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(612) 524-4332
990 Lone Oak Road ste 114
Eagan,
MN
55121
44.8479
-93.139
Neighborhood: West St. Paul - Mendota Heights - Eagan
What People Are Saying About Window Concepts of Minnesota
10/22/09
Great windows and technology
by tom matter at Citysearch
windows have advanced technology for keeping heat in the house and lowering energy bills
- Pros: unbeatable technology for energy savings
- Cons: should have done sooner
10/19/09
great place to get home improments
by kim mehoff at Citysearch
I recently got windows, siding and bathroom from Window Concepts. I was leary at first, but they have an A plus review from the Better Buissnes Bearau. The sales rep was awsome. He made me feel very good about my purchase. He was knowledgeable, and had a real answer to all my questions. I was not pressured. The instalation was done when it was supposed to be done, it was done beautifly and in a timley manner. Everything was cleaned up, you would never know a construction crew was there. I would recomend them to anybody.
- Pros: got it all done in one place.
- Cons: I spent alittle more then I wanted.
07/13/09
Poor Customer Service
by User29 at Citysearch
I ordered my Window and was told installation would be in 6-8 weeks. At 8 weeks (after no phone calls) I called to find out where my window was, I was told it would still be another 2 weeks before it even came in, if it was on time. I was promised a phone call with confirmation of delivery date, which never occured. I had to call them again and was told it would be another 2 weeks before it would be installed provided it came in on time. Very poor customer service, they never called me I always had to call and when I called they told me "this is common" and they "don't make phone calls when windows are over quoted time, it is just an estimated quote". The sales man was pushy up front for the sale and after the sale as not helpful of friendly and unwilling to take ownership for statements he made. Prices up front may seem nice but it is not worth the poor customer service this compnay provided.
- Cons: Customer Service, Sales Team
The Details on Window Concepts of Minnesota
Category:
Carpentry Services:
Door Hanging, Window Replacement
