Sunshine Factory Rstrnt/Bistro

Natasha K.

Joined 5 months ago

Went there last night with one other person. We were seated right away and I was very impressed as it appeared to be pretty busy in the lobby. When we got to the table I realized there many open tables, so it must have just been a large party in the lobby.

We sat down and the hostess told us our server would be with us shortly. After about 15 minutes she came up and asked if we wanted anything to drink. We ordered 2 beers and off she went. She returned 20 mintues later with the beers and asked if we needed more time. We told her we were ready to order and placed our orders.

15 minutes later the food came out, she asked if we needed anything else, we said no and she left. I had the chicken alfredo and it was horrible. Runny sauce, no flavor, chicken undercooked, just bad. I stopped eating and waited for her to return, however there was no sight of her, so I just ate the noodles and pushed all the chicken to the side and figured I'd explain when she came back. When she did come back we were finished with our meal. She asked if we were done, set the bill down, took the plates and left. Not a word about how our food was, she never even came once while we were eating to check on us. We left cash, as we figured it would take a LONG time to get the credit card back.

Upon leaving there was another server who was trying to get past, she completely cut me off and the rolled her eyes at me. The hostess didn't even say "have a good night" or "thanks for stopping in" when we left. Not a word.

Needless to say, bad service, bad food, won't be back, and won't be recommending this place to anyone.

Doesn't Recommend

Tootz

Joined 2 years ago

Service has changed. It's really too bad, they use to have a great lunch but new managers or owners have changes the lunch hour. You can onl!y eat in the bistro which is loud and overcrowded. Have had numerous business lunches in the past....no more. Need to re-open the dining room or use that for lunch instead of the bistro. Lunch managers are rude to customers especially loyal customers. Good Buy Factoroy!

Recommends

lbolson

Joined 3 years ago

I love this place!. I've never liked soup. Somebody talked me into trying the cream of chicken/wild rice soup at the Sunshine Factory and it is amazing - huge chunks of white chicken in thick creamy sauce - mmmmm. It's hearty! We used to go there for happy hour when I worked nearby and they've added an outdoor patio since. Good atmosphere and good food!

Doesn't Recommend

asdqwe123

Joined 3 years ago

previous employee. Quote "We were sitting in the sports bar area and kept hearing loud yelling from the kitchen. Most unpleasent atmostphere. The turnaround for the food was slow and the waitress informed us that one of the 4 entrees was done but she was still waiting on the others - it took another 15 minutes. Everything was warm when it arrived - I guess one of us had microwaved food!"

I used to work at the sunshine factory and I have no doubt that this reviewer is accurate. If some entree comes up and the others aren't done yet, then it will sit under the heat lamp for upwards of 15 minutes until the other entrees are complete. If you ask to get your meal warmed up because it was served too cold they will microwave it rather than cook it thoroughly.

Doesn't Recommend

pie123

Joined 4 years ago

the worst managment staff I have ever encountered. Brian the manager is unprofessional and rude beyond belief. Its really too bad the food is excellent.

Recommends

CSMobileUser3

Joined 5 years ago

Great happy hour. If strong drinks and cheap food turns you on, then happy hour at the Sunshine Factory is for you. With appetizers ranging in price from $3.95 to $6.95, you can afford to try everything! The Sunshine has a great and spacious outdoor deck that people flock to from noon to midnight. And if you find yourself unable to leave, happy hour starts up again at 9:00 with a cheeseburger special for $3.95! Enjoy!

Recommends

RsMom

Joined 4 years ago

Brand new breakfasts. Happy to share that the new breakfasts are HUGE and that it is great to have drinks for only $1.00!

Brunch buffet is missed but will be served on holidays.

The complimentary caramel pecan rolls are delicious.

The staff is impressive too!

Recommends

RJD1

Joined 5 years ago

Good food and surprisingly good service!. After reading a couple other reviews we were concerned about the service but decided to try it anyway based on the food recommendations. We were pleasantly surprised with attentive service from staff, and the food was a good as we had hoped for. Wait staff was polite, quick, and responsive, including when sending a steak back for a bit more atttention. Wild rice soup was creamy and thick. Walleye with cracker crumb crust, shrimp, sirloin steaks were all well-prepared, lightly seasoned. Broccoli was served as a large, bright green bouquet with a side of creamy chicken sauce. Another school district staffer leaving the place said the salmon special was excellent.

Recommends

Wedy632

Joined 5 years ago

Best kid's meals in town.. We love sunshine factory. The kid's meal are the best quality and a great value for the money.

There is a wonderful variety and the food is always very tasty.

We go often and never get sick of it.

Recommends

flyingpuppy99

Joined 6 years ago

Great Food!! Great Drinks!!. Food was great! Service was pretty good. We sat in the bar area which has a differant menu from the nicer side. I like the bar menu better. Great cocktails also. Even the kids loved the food.

Give this place a try.