1st and LAST Time-Worst Customer Service EVER.
I wouldn't even rate it 1 star but it wouldn't publish without a rating...
The 1st and LAST time I will go to Jung Ja. I sat in the lobby area for 15 minutes before anyone even greeted me. My appointment began a half hour late, with no apologies. I mentioned I had another appointment after and was assured it would be fine, not so much, I was late to that appointment. I was charged A LOT more then I was told the cost should have been. When I talked to the manager about the horrible experience and over charge, she was very rude and not willing to refund any money. (Except the $10 off deal that was also not given to me.)
I will never send anyone to this salon.
User review by mstaste.
the head an neck massage before each hair cut is worth the price alone.
the aroma is always pleasant and atmosphere.
it's a great place for me time.
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