Twin Cities Appliances

Great Communicating, Interesting Experience, Friendly Staff!. The employees here are super friendly and willing to work with you if you communicate your needs to them. Be sure to describe the issue in full with what is going on. If you just want your dryer CLEANED of lint --- this isn't the place. BUT if you need anything else, this is the right place for you!

If you have an issue that arises, which could happen with ANY company --- don't just leave a bad review --- work with the company to resolve it first! You know what? We are all human. Local companies especially. This place has been in business for so long, that they know their customers well, they know the market well and I bet they do their job well!

I had an interesting experience that resulted in the service not being performed but you know what? The staff was super friendly, even when I was stressed, and the manager worked with me to resolve my concerns.

In this day of social media, people expect results right away. People want their gadget or who's it to work at 4G speeds. You know what? It turns out a dryer isn't 4G. A washer isn't 3G. Your oven doesn't have a 20megabit connection. These are appliances. The repair people deal with broken things all day, and frusterated customers who didn't get their favorite mini skirt or pair of boardshorts washed in time for their event. After a long day... the employees are only human, too.

Take the time to communicate, and your issue will be resolved, and resolved well. Twin Cities Appliance worked hard for me to prove the age old adage that "the customer is always right." Discuss with the office/dispatch what needs to be done. Sit down with your technician while they are in your cobwebbed basement, hear their story.

Summary in case you just scrolled through this, Twitter-style

@customers who whine, just use actual werds 2talk2 the manager or employees, and be friendly, and git yer stuff fixed fast, and TCA will help a lot. Thnx.…

Avoid at all cost.. This place is horrible. The technician was sent to fix our washer. He didnt do anything to fix the problem. He said everything was fine. We were bill $90 for the service just for having him come down. What a waste of money. This place hired technician that doesn't know anything. They just want your money!!! I dont know why they are still in busy.. Please go somewhere else to have your service.…

Avoid them! Complete waste of my time and made me pay $85.. We had a problem with our trash compactor, the tech said a switch behind the unit would need to be reset and the unit has to be removed (it's built-in) to fix. He is completely wrong, all that needs to be replaced is the lever on the front of the unit that activates the compactor (it broke off). I was able to put something in there to test it and it compacted right away. His quote to fix was $250 AFTER I had already paid him $85.

Very inexperienced tech and would never call them again.…