Call the gecko. I was a little weary to drop up my laptop due to the mixed reviews I have read. But because they were so close to me I decided to give it a shot and I'm glad I did. I came in and told them the issue I was experiencing. Their tech came right out and started looking at it immediately and told me it seemed to be my DC jack. They told me they would order the part right away and as soon as it came in it would be repaired. Fast Forward 3 days later.. I received a call saying my laptop was ready to be picked up. And they said I could come that day even tho they were closed they would make sure someone was here so I could get it. And sure enough someone one was there. I picked up my Laptop brought it home and its running perfect now! Thanks!
Let the truth be told. I read these reviews, good and bad, and decided to give it a look myself. Everyone was real cool and professional and i decided to leave them my baby (my ps3) to fix. I wasn't sure how it would turn out but let me tell you, I couldn't have asked for anything more. A few short HOURS, and my PS3 is back where she belongs and running like new. Honestly, you would be a fool to not give these guys a try. I put my reputation on that. You can email me personally if you wanna hear it for yourself. Skemejag21@gmail dot com Great people and great service!!!
super!. One day while playing my xbox came up with the dreaded RED RING OF DEATH. I googled x box repair in st paul and came across PC Gecko. I called and after talking to them decided to bring it by. The next day when it was completed (ahead of schedule might I add) I recieved a call that it was ready to be picked up. I came in they tested it right in front of me and it worked perfectly. Since I have had it home I have not experienced any more issues. I recommend if you want quality local service.
very accomadating!. I recently brought my PS3 into them after seeing the YLOD. The staff was very friendly and accomadting. I dropped of my PS3 and was told it would be ready the next day. About an hour later I recieved a call from PC Gecko and was told there was an additional problem. I told them to proceed with the repair. The next morning I recieved a call telling me my PS3 was ready to be picked up. I called them on my way to pick it up and told them I would be late. They said they would stay and wait for me to pick it up. I picked it up and plugged it in and I haven't had a problem since! They even offer a 90 day warrenty. I f I ever ran into any more problems with my PS3 or pc I will defintly return to Pc Gecko!
If you have been scammed by chucky!!!!.
Attention all who have been scammed by the Schmuck!!!!!
I am currently filing a lawsuit against pc gecko and charles schmuck the turd. My attorney has stated that the more people that I bring into the case, the better the outcome will be as far as money and shutting the scammer down. If you have been taken by this guy in any of his businesses email me at goodluckchuckyou_uck@yahoo,
and my attorney will call and get your information. Thank you
Avoid this place!. Do not do business with PC Gecko. They will take your money and you'll never hear from them again. I took my Xbox 360 to them to be serviced and paid them $60 towards the end of May, 2011. Two weeks after that I had to drive there and demand my Xbox 360 back because they weren't doing anything. They initially told me it would be done in a day or two. Every time I talked to the owner Charles he had a different excuse as to why it wasn't done. He said they would refund my money when I picked it up which they never did. He then later told me he took the money and ordered parts for the Xbox 360 and would mail them to me as he had my address on file. As I stated previously this was at the end of May, 2011. Since then I have received nothing and they stopped taking my calls. On 7/15/2011 I filed a complaint with the Better Business Bureau. On 09/27/2011 the Better Business Bureau closed the case because they got no response from the business. As of 10/4/2011 they currently are rated a C- on the Better Business Bureau's website and will probably drop more. The owner of PC Gecko previously ran a company called Wise Guyz. They were given an F rating by the BBB.
Incompetence cancels out convenience.
DO NOT entrust your valuable electronics to this shoddy operation!! You have been warned.
Why can't I give ZERO stars on this site???
I brought my son's XBOX 360 in for a "Red Ring of Death" repair, which PC Gecko rep said would be no problem. Went back in to pick it up and the unit they gave me had a different serial number on it and was not even the exact same model of 360. They swapped out my XBOX for someone else's!!! Mine was less than a year old! "Oh, the guts are the same" I was told. Well- guess what -- that one didn't work either, or the next time, or the next time....
Well, fast forward ONE YEAR later and these clowns never fixed my problem, gave me a refund or even returned my console. They will not stand behind their half-assed repair efforts at all. I called weekly for months and never got a call back. They knew they f'd up my repair and were too scared to answer the phone. VERY unprofessional from start to finish. I burned hours of my life, multiple tanks of gas driving back and forth to St. Paul and my son was disappointed for months.
Send your device to an AUTHORIZED repair dealer. The "shortcut" PC Gecko will promise you leads down a long and winding dead-end. I wouldn't trust these nitwits to change the batteries in my flashlight.
Stay Away. PC gecko not only could not fix my 360, but also lost it. When I filed a complaint with the BBB, I recieved an email stating 1. I would be contacted (I was not contacted), 2. I would be redunded my $60 (I was not refunded $60), 3. They would give me a refurbished xbox 360 (they have not offered me a refurbished xbox 360). As it has been said before, Charles Shuck has scammed before and I also feel these postivie reviews are false.If not, they are definately rare.
great job. My PS3 froze last night while playing Assassin's Creed Brotherhood. I reset the system only to find out no discs would even show up as being in the system, nor DVDs or CDs for that matter. Did a google search to find out the problem and it turns out that the lens was burned out. Only had my PS3 two years since New Years 2009. waiting 6 - 8 weeks for Sony to ship it back to me was not an option so I emailed PC Gecko since they were recommended to me by a friend, at 8:30pm the same night and got a call back five minutes later. Took it in at 1pm and was out of there before 2pm with a new lens and working PS3. What a service!
Quick and affordable repair. The reason big franchise game and console stores do so well is because they work with a corporate budget and can do repairs for cheap. What's more amazing is when a local store can do the same thing without the multi-million dollar fall back. That's PC Gecko. They can handle anything. Their repairs hold for the remaining lifetime of the console. And best of all it won't set you back hundreds of dollars. If you're in East Minneapolis or West St. Paul, PC Gecko is your best bet for PC and console repairs.
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