I had a very embarrassing hair problem and not only was the staff very professional but made me feel a little more comfortable with my issue. I have had 4 treatments and it's a night and day difference! They always work hard to fit me in as I have an extremely busy schedule. My sister just signed up to start her treatments because she saw how happy I've been with my results. I like that they have a no interest financing option as well. It made it much easier to afford.
Very pleasant experience. Awesome skin results. Would love to visit the skin clinic yet again.
Best thing I've ever done for myself!. I started going to Envy over a year ago with a coupon for laser hair removal....I have since not only added other areas for hair removal (I'm almost competely hair free, I really don't shave at all anymore! And I was HAIRY!) But have evened out my skin tone and gotten rid of my sun damage and now have started cellulite treatments and LOVE the results! They offer no interest financing so it makes it a doable thing for me to do this. The staff is always very friendly. I'n in the clinic a lot since the cellulite treatments are weekly and feel so great walking in. I''m always greeting with a smile and if they ever are behind they let me know and I don't mind because I like the back waiting room. Its VERY relaxing and I like to read the magazines:) It does get busy there but I realize its because they do have so many lasers and treatment rooms that theres going to always be a lot of clients in and out. They always fit me in when I need an appointment and I really appreciate it because my schedule can get crazy! Thats why I came on here and wrote this. The customer service is the best I've ever had!! And the results are AMAZING!!Thanks Envy!!
Great Service from Envy Skin Clinic!. When I was young, I spent too much time in the sun without wearing sunblock. Over the years, I had acquired quite a bit of sun damage on my face. Envy Skin Clinic was able to do an amazing job of improving my skins appearance. What a difference! I definitely recommend their services!
Very poor Skincare Clinic. I was being treated for age spots on my face. I went to my family doctor for a check up and was told that the spots they were treating were not age spots but skin cancer. I called to get my money back and was treated rudely by a nurse and was told I had to prove this. I sent the paper work and no one called me back or would return my calls. They are rude and dont have a clue on what they are doing. Warning go else where!!!!
Not worth the time or savings!.
The people are very rude and unprofessional, the waits are very long and the consultation was just a sales pitch!
I like the results, but I am going to another place in Edina now where they get me in immediately every time, they are kind and respectful, with an added bonus of NO sales pitch.
$400 is NOT a certificate, everybody wins the ''Drawing''.
Won a $400 gift certificate at the mall (after researching I found out everybody wins it ) so it's not a win, it's a tactic to get you into the salon so they can sell very expensive procedures.
Someone that wants to spend lots of $$$ for laser hair removal or very expensive facial packages, can benefit from this since they take off the 400 'you won' but they will not let you use the 400 toward anything that is less than $900, I called to confirm this (eden prairie location)
My advice, you can get much cheaper services (without the scams hopefully) at other salons and using the crowdcut/groupon deals!
**also-note on laser hair removal-- less than 6 sessions won't do much permanent removal, no FDA has approved permanent hair removal, only a reduction in growth---think about this before you buy VERY EXPENSIVE laser hair removal package ****
ENVY is the worst hair removal "Clinic". SCAM!!!!!!!.
I bought a living social deal . What a MISTAKE!
I arrived at this place and stood in the entry for 15m before anyone came out of the back - even with me making noise and yelling out for assistance. After someone came out - it took them another 30m for them to get prepared. The room was cold, tiny towel.
The actual procedure was extremely painful as this person did not know what she was doing at all. After 6 procedures none of the hair came off, their Laser doesn't work for hair removal! They told me that I will need 12 more procedures to see results. Total SCAM!
The salon has a good look and looked pretty clean, but the poor customer service and terrible service I received will be the reason I never go back.
Cancelled before I even got there!.
I received a deal from LivingSocial, for $149 you get 3 laser hair removal session. Awesome, great deal. I read the whole advertisement, read the fine print, called Envy Skin Clinic and "was told everything" I needed to know.
The day before my appointment, I was reading Envy Skin Clinic's website for things I need to know before my first session. Saw on their site that you needed to do at least 6 session (I only had three, you can only buy one coupon for each section of removal).
So, I called the clinic the day before my appointment and asked why I wasnt told up front that I needed 6 sessions and even why the advertisement didnt state that as well, I was then told "Well, if you would have at least Googled it, you would have known that you needed atleast 6-8 session for it to be effective". Really? Keep it classy. So then I proceeded to ask her what the 3 sessions will get me, I was told a 5-15% reduction of hair and to get an addition 3 sessions at a discounted rate was going to cost me another $1,000. And she kept rambling and I told her again, next time you guys offer deals, make sure to put all the info your clients need to know right up front. Was told again "If you would have taken the time to Google this, you would have known and wouldnt be so disappointed"
I then proceeded to hang up and call LivingSocial to get my money back. Absolutely the most ridiculous customer service I have ever had to deal with. I will never go to Envy Skin Clinic, or recommend it to anyone.
Had the backside lasered!. After shaving the lower back and buttox for years, I decided to check into laser hair removal. After a couple visits at local skin centers I decided to go with Envy. After just 2 sessions I noticed results and now the hair is almost non-existent! I would suggest this place to anyone!
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