I can rely on them. Excellent overall service and they stand behind their work. Always friendly and explain in detail what any problem may be and why the work is required. They are honest with their customers. I can rely on them to share when it is time for any particular service activity that is due to be done on my vehicle without doing the research myself.
I feel confident. Rick's 36 is an honest, clean, and dependable service center. I feel confident that I will get excellent and timely service.
Efficient. Very good customer service, prompt, informative, and efficient.
I was treated so well. I had just finished a stressful day, and when I picked up my vehicle, I was treated so well, all the stress washed away. I received a discount for being a Triple A member, I received a free gift which was actually useful, and I felt like I was a valued customer.
I feel confident. They were straight forward and honest. I feel confident my car is safe now. Excellent customer service!
Just plain nice folks. personable staff, problem solving techs, reliable and high quality service, convenient, and just plain nice folks.
Always inform you. very good communicators. they always inform you of what they identify, and give you options of when and how to address.
honest and fair service. I refer most people I know to Rick's. For their honest and fair service levels.
excellent local alternative. Prompt, thorough, cooperative, excellent local alternative to car dealer service department.
The best I have experienced. The customer service is the best I have experienced, and I have never yet had a problem with the quality of work.
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