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The Cheesecake Factory

2715 Southdale Ctr
Edina, MN 55435
Phone: (952) 653-3333
Good food, noisy place & lousy service
2 Star Rating: Below Average

04/07/2008 Posted by friedaslaves

Went here for the first time a couple weeks ago and I won't be back. The food is good, but the table service was slow and poor, and the seating hostess was downright rude, being visibly annoyed that she had to wait for the slow walking speed of our 93-year-old guest. Finally the little darling just galloped ahead, slapped some menus on the table, and abandoned us before we were anywhere near the table. This, coupled with an outrageous wait time and ridiculously crowded lobby when the restaurant tables were mostly empty, indicates a poorly organized staff and / or an attempt at pretentious exclusivity. The food is mostly good, but not worth the noise level and aggravation of the poor service. Menu is misleading, tho, not mentioning any garlic in items that were soaked in way too much of it. Don't bother with this place. You can get good food and much better attitudes elsewhere.

Pros: good food (watch the garlic levels though)

Cons: terrible service, noise, long wait.

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Editor's Review

More than thirty varieties of the signature dessert make up only a part of this chain restaurant's gigantic international menu.  See the full editorial review.

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Recognition for The Cheesecake Factory

2005 Audience Winner - Dessert

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