Usa Baby

06/24/08

Decent selection, but poor service and a useless registry.

by FoodieNick at Citysearch

They have a pretty decent selection of merchandise (different than the chain stores) but not so unique or upscale as the boutique stores. The store is in a dilapidated condition and its not fun shopping here.

Service is poor and many people dont know much about the products (not what I expect from a premium priced store). The registry is useless. The website doesnt have a useful description of what people are buying or a picture of it. When we received two items from the registry, there was no notice of who had paid for what. I had to call the store to find out who bought us what. Then I realized that our registry has not been updated. I emailed the store and then followed up with a phone call asking them to update the registry. Didnt happen - we have a baby shower coming up in a few days and I'm worried I'm going to receive duplicate gifts.

USA Baby is a major disappointment. I've received more attentive service from the big box chain store.

Editorial Review by Citysearch Editors

by Contributor at Citysearch

Stock baby's nursery with staples like value-priced cribs, dressers, linens, gliders, accessories and more. Nationwide gift registry is available.