01/15/09

Nothing family friendly about it (anymore)

by minnedan

We've been going to Gigi's off and on since they opened, and it used to be a favorite place to take the family for good food at a reasonable price, with little wait. I've just sworn off the restaurant entirely. There's nothing family friendly about your 4 year old waiting 45 minutes for 1 order of grilled cheese, and two other items that only needed to be reheated. It's a deli case, for crying out loud, why does it take them so long to reheat the food?

When they turned down the lights at night, expanded the bar, and changed the menu, I guess they were trying to say, 'no kids.' So we got the message. It's too bad, we used to love the place.

• Pros: location is good, not a lot of good deli-style restaurants in the neighborhood
• Cons: very slow service, dim lighting

12/19/08

New pizza crust had got to go.

by RoaringGirl

We have been going to Gigi's for the Wednesday night pizza deal for years, but after this week, I don't know if we'll go back. Apparently they changed their bread supplier to the New French Bakery, and the change has caused their pizza crusts to shrink 2 inches (for only $1 less!) and become greasy and soggy. I used to love this place, but it's just getting sad and disappointing. What's going on?

• Pros: ambience
• Cons: always changing the things that work to things that don't

09/13/08

Not as good as magazine reviews indicate

by mbflr

We visited this restaurant on Saturday morning based on some good magazine reviews but left somewhat disappointed. The coffee was quite good but the baked goods were for the most part, sub-standard. We had the New York muffin (which was the best of the bunch), a banana cream cheese bar and a blueberry cheesecake bar. The banana bar was too dry (two days old?), was chintzy on cream cheese frosting, and the slice of banana on top was not fresh, but hard! The blueberry cream cheese bar was also definitely not made that day and no better than grocery store shelf quality (didn't finish eating it). We'll probably give them one more shot for their breakfasts, but if they don't come through, we probably won't be back.

• Pros: relaxed atmosphere, good coffee
• Cons: some baked goods not fresh, a bit pricey for the quality

07/09/08

I will tell you why

by 4evrblck

Gigi's has been dissapointing lately, beacause...For starters I have worked there a while and have recently quit a month or two ago. I noticed that customers have been very upset for many reasons and the staff has been as well. Upper management has been making poor decisions regarding hours, staff, prices, and food preparation. Management commands one thing and then changes it completely the next day. The staff is responsible for counter help, doing dishes, microwaving the food( Yes microwaving the food!) while being paid $8/hr. Having all these responsibilities takes time away from providing great service because we are too busy microwaving your food and doing dishes. The tips are awful because no one thinks that we are doing anything besides taking your order! Plus we have to split the tips between everyone who is working that night! The change in hours and the higher prices in microwaved food hurts our tips and dismays us from going above and beyond. And on top of this overloaded workload, management has everyone on completely didfferent pages and they don't even bother to help! Not only has it gone downhill for the customers, it has been a downward slope for the employees as well.

• Pros: Hardworking Staff
• Cons: Everything else

06/03/08

Something Very Bad Has Happened!!!!

by frohmader

Beware! gigi's has turned into a real disappointment lately. Gone are all the delicious desserts and friendly staff, replaced by overpriced bland food and snippy counter help. I agree with the last two reviews, this is just not the same place. I too got the wrong order brought to my table and then it took 15 minutes to get it replaced!!!!! My friends were all done eating! What Happened?!?!?!

• Pros: I don't have to go back
• Cons: my whole experience

05/23/08

Wrong Take Out Order - I agree with one of your previous customer reviews.

by Vinholi

I stopped by to order a sandwich to go. When I arrived at work with just a few minutes left to eat my lunch, the sandwich I ordered was wrong. I tried calling Gigi the day after and tried calling today again and the mail box says it's full. There is no one to call and no email address listed on their website.

To have the food wrong and not have a phone number to call and report it - is outrageous.

• Pros: Ambience
• Cons: Service and cost

05/14/08

shame

by louie62

I spent my summer of 2007 at Gigi's, they had the best talapia taco's and grilled cheese sandwich in town. Since I visit a relative at Walker Methodist it was convenient and inexpensive. However every time I placed an order 'to go" I did not reveive what I paid for. I did not mind it at first but it became a routine. I cannot believe that a bistro that claims to be so trendy can be so cheap ! There are 10000000 bistro's in MSP and whether you care or not Ms. Gigi, I will never step foot in your bistro again. what a shame !

05/12/08

Not the same old gigi's

by MSSloan

I used to brag to my friends about "my neighborhood cafe" but my last couple of trips to gigi's have been terrible. The food has become bland AND more expensive and the bakery bars that we ordered were stale. They seem to have new staff AGAIN and the woman helping me couldn't tell me anything about the wine list. I know I sound like some crab, but this place used to be really great and has gone downhill fast. If you are in the neighborhood I guess you should be happy to have somewhere to go, but i certainly wouldn't go out of my way to pay so much for such tasteless food.

• Pros: they stopped changing there hours all of the time
• Cons: the food, the service and the price!

05/07/08

Great Food and Nice People

by suzym27

My husband and I visited Giggi's for lunch the first time a few weeks ago - I am sorry it took us so long to go! I had an egg salad sandwich and broccoli soup - both were delicious. My husband had the enchilada casserole (veg) and LOVED it. The staff was pleasant and attentive, the atmosphere was relaxing and nice, the food was yummy. I will be bringing my mother to Gigi's this weekend - I know she will love it!

• Pros: Great food, friendly staff, vegetarian options
• Cons: Parking

04/15/08

Ooops

by samandjosh

After reading all of the great reviews I took my two kids with me to gigi's last weekend. I was really underwhelmed. The staff was friendly but the food was bland and overpriced. I had an egg tart that was soggy and flavorless and my children shared a pasta salad with overcooked noodles. We all shared a chocolate chip cookie that was nothing to get excited about. It's a cute place but we were very disappointed with the food.

• Pros: Cute neighborhood
• Cons: Overpriced and bland