08/29/09

eh...

by elizabethm

First time at true thai was great, and this was a few years ago and with no bearded man in sight. servers were friendly and wait wasn't too long. Second time which was a few days ago...not so good. Servers were still friendly. Food seems to be less than before but still good, especially the laab and curry. But did not get a refill of water until we were ready to pay and leave.

I sked the server if they did catering, because I enjoyed the laab a lot. She said they did, and we only needed to call ahead. However, when I went to go pay for our bill. A customer was ahead of me with his bank statemement, and was complaining to the man about being charged multiple times. The bearded man's attitude was rude to the customer, and only took his phone number to call him at a later time. By the time it was my turn to pay, he was already in a sour mood and was unpleasant towards my husband and I. I also asked him about catering, and he stated that there was no catering and his server was wrong. But the server said they had it, and this website even states the rest. under catering! What's up with that? I still would like to come to this place...if the bearded man is not there, and water refills would be nice.

• Pros: Most food are good, servers-courteous
• Cons: pop us flat, man with the beard is rude

05/01/09

rude

by Geronimo

If I could I would rate our experience at True Thai as zero stars.

I am a 64-year-old retired professional man and do not consider myself a demanding or complaining person, but I almost find myself smiling as I recall the entrepreneurial clumsiness displayed to us yesterday when we tried to have lunch at True Thai. We spoke to a woman at the counter who told us it would be a few minutes. I replied that is fine and stepped back from the counter to wait. Several other parties came in and were seated so I asked politely why this was happening. A bearded gentleman, a staff or probably an owner of the place, was nearby and interjected himself into the exchange. He had overheard our inquiry and addressed us as if we were bad employees, harshly and condescendingly telling us that if we weren't standing exactly by the "wait until you are seated" sign we would be considered take-out customers. This apparently is necessary despite our prior conversation with the hostess, who did not instruct us exactly how to wait. No indications of that "system" are posted to my recollection. His manner reminded me of a supply sergeant rather than a host.

Because of this attitude we told him we were leaving and he shrugged. We left and went to Tum Rup Thai where the food is reliably good and the staff are always pleasant. The availability of so many well-run, good, and friendly restaurants in the neighborhood and city, neither I nor anyone I know will feel it necessary to try this restaurant again. No meal is worth the responsibility of absorbing this man's unhappiness.

• Pros: see below
• Cons: service and attitude

03/11/09

Bad experience

by sparkle2009

I have been to this place a few times in the past, and and had a good experience each of those times. However, my last dining experience at the restaurant was HORRIBLE. I asked the lady for a cherry coke. The drink tasted "flat". I told the waiter, she apologized, and brought me another cherry coke. The drink STILL tasted "flat", as if the soda was expired or something. I told the waiter once again, and I asked for another drink-a vanilla coke this time. The vanilla coke was ALSO "flat"!!. This time I didn't tell the waiter, and decided to just keep the drink. I could seriously tell that the coke was flat, or that it was expired. I ordered some chicken fried rice, and told the waiter to please make it "medium spicy". The food was not EVEN A BIT spicy. In fact, the chicken fried rice had a sweet, "sticky" taste to it. I seriously was expecting better, because I had better experiences in the past at this restaurant. I gave this restaurant a 3-star rating, because the waiter was extremely courteous and so were rest of the staff. However, the food itself should actually get a lower rating-like 2 stars.

• Pros: Extremely courteous waiter and service
• Cons: Horrible Food and flat-tasting soda

03/06/09

Not so Thai, more of Laos type of cooking!

by ledford88

The fish cakes, basil fried rice and chicken in red curry was good, although the serving was really small. The seafood tomyam was a huge disappointment. And after complaining to the Thai waitress, she informed us that the cook are from Laos, which explain the taste of the other 4 dishes that we ordered, kind of sweet in tasting and more to Chinese Laotian type of dishes.

As for dessert, we ordered 2 servings of mango in glutinous rice and coconut sauce which was really good except the serving was really small.

02/06/09

AWFUL SERVICE!!!!

by amylyaj

AWFUL SERVICE! I called to place a pick up and the man who answered the phone was extremely rude! He kept putting me on hold and when I finally got an order he kept asking me "What number? What number?!" He was AWFUL! I'm very upset with the bad service!

• Pros: Can't think of any because of the rude service - it really ruins the whole mood!
• Cons: BAD SERVICE

02/01/09

Best Chicken Satay EVER

by TCRgirrl90

Chicken satay is simple but delicious and it is my favorite Thai dish. I've tried it in several locations in the Twin Cities, as well as restaurants in Denver and Atlanta. True Thai has THE BEST that I have ever tasted. Great sweet rice as well, and an extremely friendly waitress!!

• Pros: Great waitress, authentic food
• Cons: No parking

12/22/08

Terrible Service

by MsCarolyn

We've decided not to visit this restaurant anymore, as the last three times we went there, we were seated quickly, but then ignored for twenty minutes. I had to walk back up to the front and ask them to send someone to the table. One time was even at my birthday party. I thought the service would get better with the expansion, but you wait just as long at your table to get noticed. It was not particularly busy.

The food is good, but it's not worth the frustration.

• Pros: Good food
• Cons: Terrible service.

Cedar-Riverside restaurant is famous for serving up authentic and delicious Thai cuisine.

by Molly Priesmeyer

In Short
This family-owned restaurant is always updating its menu to include unique spins on classic Thai dishes. But what always stays the same is the great taste, service and impeccable attention to detail, from the restaurant's serene décor to close attention to every customer's needs. The basil is always fresh, the vegetables always freshly crisp and the signature dishes, featuring salmon and catfish, are addictive. If you like your food spicy, "medium" is just enough to make your taste buds sing.

10/06/08

Best Thai food

by BandD

I've been all over the Twin Cities and nothing has compared to this. The Green Curry and Cream Puffs where incredible. Can't wait to go back.

• Pros: Great Food
• Cons: May have to wait some time for a table.

09/05/08

Not color-blind owners (if you get my drift)

by frozenboricua

I live in the neighborhood where this restaurant is. One night I went to get some take out to bring home. To my surprise, the man behind the cash register jumped to the door, locked it right before my eyes and told me the restaurant was closed. This was a full 15 minutes before the closing time as stated on their door. Now, I am not one to cry "racism" every time something doesn't go my way, but this was all to obvious. In fact, when I asked the man behind the door why he had locked the door on me, his reply was "we have been robbed one too many times." Did I forget to mention that I am a 30-something dark-skinned Latino man? They will not see me there again... that's for sure.