Twiggs Salonspa

10/11/08

Discrimination

by lovehair1 at Citysearch

My God, why cant we all just get along. I was in a state of shock to see how these folks belittle people. You need to have Tabitha come to your salon and straighten you guys out, talking about fat people and someone wearing a tongue ring. What does a tongue ring or someone been fat have to do with ones styling skills. You guys are not of God. Discriminating like that. So I guess someone black couldn't set foot in your salon. What kind of world are we living in. You all are disgusting, talking about people like that. And that witch, the little overseer or foreman whatever her name is(don't even want to say it) talking to another human being as if she's a dog. I better she wouldn't talk to the so-call owners dog like that. You needed that expose so people can see the real ugliness in each and every one of you. God don't like ugly. Even though the comment dont mean a thing to you all, remember, God is always watching.

09/16/09

Worst Haircut Ever...Shauna

by kathy49 at Citysearch

Can't remember who referred me to this place but I went last minute to "Shauna" as I was told she had the most experience. Read other reviews to get the idea about the attitude in this salon...it was a real turn off but worse was the haircut. She used a razor on very thick, curly hair for a disasterous result. I guess it is hair 101 that you do not use a razor with my type of hair but for some odd reason I did not stop her. I have been to many very good salons including in New York and this place is very amateur and should be avoided at all cost. I am amazed that they are still in business.

• Pros: Can't find any
• Cons: Arrogance and lack of skill

07/23/09

OMG!!!

by Dreyes at Citysearch

Ummm I have a question, (a few actually) How many lbs do I have to be to get an appt. at this salong??? Does being pregnant count as being fat, or do I have to wait until after I give birth??? Oh Im mexican, can I still go?? Oh and Shauna doesn't look like Paris Hilton, much less with that little chihuahua anyways, hope I can schedule an appt in this highclass salon so they can do whatever the hell they want and critizise me and how I shouldn't do my own look.... very professional.

05/11/09

This place is whats wrong with the world

by jenetf at Citysearch

As a longtime hairdresser, I have to say after watching the split ends episode I was APPALLED. Saying you would never have a fat person work for you, is disgusting. Hairdressing is about making people feel beautiful. Not about being an elitest snob. You can be technically profient and be strong in your craft without the snobbery. I can't see anyone client or hairdresser after watching this episode wanting to work or patron this business. Unless they were masochists of some sort.

• Pros: Kerastase
• Cons: mean mean, snobs, mean

05/11/09

Twiggs on Split Ends

by ccmjjcja at Citysearch

I was just watching a rerun of the Split Ends episode and omg!! I would never ever go into such a stuffy stuck up salon. Shauna thinks she is all that and I'm sorry there is nothing that special about her she's certainly not as great as she thinks she is. I am an animal lover myself but come on not everyone wants to see a dog when they walk in to get their hair done. Also being a size 2 doesn't make you all that. Kristy seems like a robot (a bitchy one at that) Her comment about the girl from Arizona not making it in another salon other than her mom's well I don't think she (Kristy) could make it in any other salon than Twiggs who would want someone that bitchy and stuck up working for them? If I walked into a salon I would not want her stuffy looking face working on my hair. She needs to take the stick out of her butt and realize she is just a person not a god and she's not perfect and not the only one who can cut hair. I was reading some of the reviews saying it was scripted .BS!!!! At the end all Shauna's minions were saying it was all about the other girl wanting control how hypocritical They all wanted control and from the moment that poor girl walked in the door they made fun of her and didn't even give her a chance. I thought she looked cute and didn't have stripper hair What was stripper about it, it was a common style and a lot of people wear their hair like that. These people need to get off their high horse, check their ego's and get a life. I will not be surprised when I see this salon fail and it will. I'm sure they read the reviews and stick their pointy little noses in the air and think everyone is wrong and then go on and write good reviews about themselves to make everyone else seem like they don't know what their talking about. Just remember Twiggs employees what goes around comes around and yours is coming or maybe it already has that would explain your pathetic lives your not happy so you treat everyone else like they are beneath you. Oh and Shaunna just because you have a salon in a strip mall doesn't mean you are not as good as anyone else. Get the stilt out of your butt and get a nose job maybe that will help your attitude. By the way you dress like a 13 year old and there is nothing great about your hairstyle. I am from MN and we are known as MN nice and you gave us all a bad name. Move on!!!

• Cons: Everything

04/29/09

Salon experience

by bv11 at Citysearch

My stylist, Jennifer offered a consultation in regards to my face shape and color tones. I received makeover suggestions that really made sense. The atmosphere was fun and upscale with a loft type feeling. They truly are there to pamper and make you beautiful!

• Pros: Stylist consultation
• Cons: none

03/12/09

Poor attiudes

by MrsDavis at Citysearch

Wow! OMG! I can not believe that TWIGGS salon is still in business. Shaunna is so low class. That woman oh no...GIRL, needs a reality check. Just pray them..they truly need it.

03/12/09

Response from a "Fat Person"

by debra2you at Citysearch

After watching the episode of Split End's I have a question for Shaunna. Would you take the money from a "Fat" customer? I hope you have had the opportunity to watch yourself on the show and realized how cold and mean you came off. I have seen shows where once the people see themselves they are truly ashamed of how awful they looked and have since mended their ways. From reading your other reviews I bet you wished you had never decided to participate with the swap. I am a successful business woman, wife, mother, and grandmother and I am what you would call "FAT". I have taught my children to look at what is inside a person and not the physical part of that person. I bet your mother is ashamed of your attitude. I come from a small town and we have a wonderful spa that made me feel like a million bucks and never once did I feel uncomfortable about my size. I wonder if I would feel the same at your establishment. I too am a dog lover (owning 3 myself) but never would I feel comfortable having a dog in the establishment that I was having my hair done. Maybe if you put your dog down for a minute and loosen up you will be the successful person you think you are. By the way, money isn't everything. I truly hope you have mended your ways.

02/08/09

Cold, unfriendly and obviously not a place for someone who has pet allergies!!!

by Jackie7870 at Citysearch

Well I just have to think that if this salon received any stars at all especially 3 or more that it is the salon's employee's such as the ridiculous owner Shaunna or the completely rude and snotty Kristy who posted those just to make their salon look better than what they had shown to the entire public by being on Split Ends. I would never go to a salon who treated people the way Shaunna and Kristy treat people and I am sure that is how they appear even off camera. The only ones that seem tolerable was Amy Jo and possibly David. This salon appears to look very cold and unpersonable. Kristy really needs to stay with this salon, because her attitude would not be well received at too many other salons. Kristy really needs to look into one of those mirrors around that studio and see how truly ugly she is. No amount of make-up and hair teasing will cover the cold and nasty person she is. Shaunna needs to take into consideration that some of her clients have allergies and having the little (dog?) animal in her salon is very inconsiderate to those people (how did she put it? oh yes) who put out the sort of money she expects! I have my hair done often with highlights and coloring and have tested out salons and I would have either never came back after being at Twigg's or would have probable walked out once I realized how inpersonable, rude, snotty and cold this salon really is. I have no problem paying for work that is well done, but I also expect personable and friendly stylist and and warm enviroment and Twigg's has very little of that from what I had seen and even read on here. Shaunna and Kristy you girls seriously need to get over your selves, because it will be a very lonely life when your best friend is a dog. I would not have given this salon even 1 star, but this review site will not allow you to post your review unless you post it with at least 1 star.

• Cons: Owner and some staff"s cold, rude and snotty attitudes. Not a warm and personable salon...Not a pet free enviroment!

01/17/09

No more Twiggs for me.

by Wayzatananny at Citysearch

I have gone to Twiggs for the past 4 years. I did not find out about the Split Ends episode until I had already decided to leave Twiggs after being lied to many times by the Salon. I had an appointment with my stylist in July of 2008. I called ahead to check if there was any earlier availability because I was already in town. I was told that my stylist was with another client and could not get me in earlier. Understandable. However, when I got to the Salon at my scheduled time, I was told that something had come up and she was not there that day. I was then told that David would be taking her clients for the day. After hearing some phone conversations at the desk, I became suspicious and decided to ask to re-schedule for another day. Only then was I told the truth that my stylist was no longer there. Instead of being upfront, the Salon tried to save face, but only ended up losing my business and my referrals. Please do not say mean things about the staff at the Salon. Many of them are only slaves to the owner, who is the real villan in this saga. I have actually seen a client of Shaunna's leave the Salon with a wet head after being put off by Shaunna, who instead was taking the clients appointment time to try to impress a Viking's player that was new to the Salon! Her appointment was delayed so much, that she had to leave before her cut in order to make it to her next appointment. I am happy to report that I have since found my stylist and am once again getting great cuts...just at another Salon!

11/13/08

I am shocked

by Odawa77 at Citysearch

I just watched Split Ends, I realize that a review should be written based on a persons experience but based on what I just watched I would never set foot into Shauna's salon. I can't imagine ever even thinking the rude and judgemental things that Shauna had the nerve to say out loud and on television. Can you imagine the way she "really" feels about fat people or anyone that doesn't meet her idea of what the perfect way to look is. I noticed that she doesn't refuse to allow fat customers past the counter. They are not good enough to employee but they are good enough to take their money. Some of these reviews stated that this was scripted, I have watched every episode of Split Ends and find it interesting that no one else has ever behaved in the extreemely rude manner that Shauna and Kristy behaved. I was not surprised that her "best friend" was a dog. Apparently she doesn't play well with others. Except perhaps her clone Kristy the stylist sargeant. What a job title. Shauna may think that she is perfectly beautiful on the outside but she is very ugly on the inside. I hope that all of the non perfect people in the twin cities would band together and boycott this discriminating business.