Security Auto Loans
Plymouth, MN 55441-3929
Phone: (763) 559-5892
05/27/2008 Posted by delakurst
I have had the unfortunate experience of working w/ this company. A majority of their staff are entry level at best, customer service reps who I agree, seam to have yet to earn their GED. Even the supervisors are some of the less educated people ever. After being so fed up w/ this company, I called in to ask for what my payoff would be and the C/S rep as well as his supervisor told me to just add up the rest of my monthly payments and that would be my payoff amount. I had to explain to him how when you ask for the pay off on a car, you are asking for the principle plus what ever interest you already have...He did not get it. These people are truly rude, and very stupid. It's like pulling teeth to get them to do anything, and if you ever come in to a dispute they are not afraid to turn in to some real large A-holes. I would never recommend this place to anyone...they are a really bad business to deal with. I looked up their website. They are not at all ashamed to admit that they try to charge the highest leagl limit on interest in whatever state they are doing business in. SAL can truely burn in hell.
Pros: none what so ever
Cons: High interest rates, rude and uneducated c/s
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