Bradan Automotive - Auto Repair

03/05/2008 Posted by mn77

It's refreshing to see an auto body shop that cares so much about customer satisfaction. Good work at a fair price.

Pros: Good mechanics, good work performed

02/18/2008 Posted by ezyd23

This place is amazing. Don’t let the structure fool you; the customer service at this place beats any dealership. I brought my Volvo s40 here to have some maintenance done after paying too much at Borton (Kline is even more expensive than Borton), and they missed obvious issues such as a leaking power steering system. After some internet research, I decided to try Bradan Automotive to perform routine maintenance, and I made the right decision. Bradan Automotive performed the scheduled 60K maintenance, fixed my power steering, replaced my windshield wipers, and replaced my coolant sensor all for less than what regular maintenance would have cost at Borton; and they completed the job the same day. Bradan Automotive does not charge you for “flashlight time” as Dan, the owner, calls it. The customer service, quality work, and the reasonable rates have made me a loyal customer. As long as I live in the Twin Cities, I will always consider Bradan Automotive first.

Pros: Cost, Trust, Expertise, Location

Cons: Facility, Location

01/28/2008 Posted by RonniedaSaint

What more can you ask for? I have brought to them two Volvos and a Mercedes and they ALWAYS fix them right the first time. No BS. Other places claim to be honest and customer service oriented but these guys are for real. And at a fair price! Honestly I can't say enough good things about these guys. My guess is they can't be on it 100% percent of the time but they are are as good as it gets. Believe me I am a picky SOB when it comes to my rides and I wholeheartedly trust and endorse Bradan Automotive. Good people to boot.

01/08/2008 Posted by melthom84

I went to this mechanic shop to get my car fixed, it was making this crazy noise when I turned the steering wheel. They were so nice and explained to me what the deal was, it was a problem in my steering system of course, and they made it right. I hate car problems and hate having to deal with them. But I have to say that going to Bradan made it much less of a big deal than I was afraid it was going to be. They just handled it really well and I'm actually kind of glad my car broke so I could see what a good mechanic shop is like because I've had too many bad experiences at other ones that have been really stressful. But this place was great. HIGHLY RECOMMENDED!

Pros: location close to downtown and u, expertise, customer service

09/26/2007 Posted by cher_perk

I bought a used 2004 Audi A4 this past summer and recently my check engine light came on. I brought it to Bradan after finding them on the internet and they diagnosed and fixed my car in one day (dropped it off one day, picked it up the next). They said they had dealt with this certain problem on Audis before and didn't seem to have any trouble getting the parts they needed. They were very polite and seemed really trustworthy (the biggest thing for me). I've found "my mechanic"! How great to know that I know exactly where to go next time I need anything for my car!

Pros: experienced, polite, trustworthy

Cons: none

05/18/2007 Posted by gr8salmon

A friend recommended this place to me and I am glad I went. Dan immediately made me feel at ease and was upfront with everything about cost and repairs, etc. I really appreciate their easy-going attitude because it can be intimidating for a woman to go to autoshops alone. They did exactly what I wanted and the cost was very reasonable. I will definitely recommend this place to everyone I know.

Pros: Upfront, honest, and reasonable.

04/17/2007 Posted by reedesign

Dan was making jokes on the phone with me before I'd even met him. One of my coil springs broke as I was leaving for work last week. I picked the mystery metal up from my driveway and took it in. I walked in with the piece, and he knew exactly what it was and what kind of car I drove, without even looking outside. He let me in the shop so I could see my car up on the hoist, and explained and fixed everything by the end of the day. I went back the next day for an oil change and they noticed a rattle that hadn't been caught the day before. Without knowing what exactly it was, Dan said he'd take care of it because they didn't catch it the first time. And he lent me his car in the meantime! I brought a car in today for a pre-purchase inspection. After shop talking with Dan, the friend I had with me said, "Well, I'm sold on this place, that's for sure." It shouldn't be so surprising when you find REALLY good people out there. Try for yourself. Go be surprised by Bradan Automotive.

Pros: Personality, Knowledge, Timeliness, Pricing, Fresh Local Coffee, Bakery Goods

Cons: I wish I'd known about them sooner!

03/01/2007 Posted by sandiego36

I found Bradan Automotive by accident, my car broke down close by, the tow truck driver said he know a place around the corner and the next thing I know not only was my car repaired that day, the repair itself cost only 1/2 of what I would have paid anywhere else. Love this place! Thanks guys

Pros: Customer service, timely repair, good price

Cons: small parking lot, tow trucks have a hard time pulling in and out

02/15/2007 Posted by rjohnson22

I have found that all of the guys at Bradan Automotive are very professional and respectful. I have been to many different mechanics, and the guys at Bradan have by far been the most helpful. They always explain things clearly, and are extremely fair in regards to time and charges. I am more than pleased with their service, and I cannot imagine going anywhere else. I would definitley encourage anyone to use them when searching for a mechanic.

Pros: Service

Cons: None

01/17/2007 Posted by 1985

Bradan was recommend by a friend of mine.. I am very satisfied with the service & friendly/Cute staff there (John) ;-) I had a complete brake job done & had my car back the same day I dropped it off! Thanx for explaining/Showing me what was wrong with my brakes. I am happy to find mechanics that are friendly & trustworthy. Thanx Guys!! Twilly...

Pros: Great Service!!

Cons: None