Jared Galleria Of Jewelry

12/29/08

I visited the Edina, MN location and was treated very well. Great service.

by 2GEO

I visited the Edina, MN location and was treated very well. I was greeted as I entered the store, looked around and saw the look I was after. I asked for some help in selcecting a pice that had the look my wife was after and the price I could afford. The salespreson did that for me, they wrapped the gift and placed in in a attractive bag. My wife was delighted. I know the price I paid was at the high end ($2,200) for a piece like this but it is as my wife had wanted.

She is happy - I am happy. Service was great - easy in - easy out - I am going back.

I don't know what locations the others went to but I was very pleased.

• Pros: easy in - easy out, knowledgable, friendly service
• Cons: to crowded

08/20/08

CAUTION.... AVIOD: JARED, "GALLERY OF JEWELRY"

by Unsatshopper

WOW !!! Impressive that a jewelry store, in today's economy, can run business off by insulting their customers. Maybe I should have asked for a job application... anybody who behaves as condescendingly as MIKE MORGENROOD (He's the manager), at 21115 Dulles Town Cir. Dulles, VA's store, must not need to sell any merchandise to make a living. This guy acted as though we were doing HIM a favor by spending money on his product. CONDESCENDING, ARROGANT, RUDE.... Maybe we should have dressed up in more expensive clothing... We were treated like qypsies, efforting a theft. I purchased 2 wedding bands from FINK'S ( a store in the mall adjascent to the Jared store) inside of an hour after my miserable experience with Mr. Morgenrood. $3,200 might not be a lot of money for a sotre like JARED.... but it SHOULD be. This is NOT an advertisement for FINKS... Chris, the sales associate there, happened to EARN my business with his customer service, and product knowledge. JARED will NEVER see any of my business.

04/03/08

AWFUL SERVICE! Sales Rep VERY uninformed!

by samething209

If I could rate them a zero I would!

They lost out on a $2,000.00 purchase all because the sales rep was VERY uniformed and the manager was rude and unwilling to work with us. I will never set foot in that store again. I am appalled that a place deemed so "Classy" was so incredibly unprofessional.

We bought a ring, being told that it would fit a 2 CT, come to find out it would only fit a 1/2 CT and the ring would need to be remade in order to fit a 2 CT. This is of course after we purchased the ring and had to take it to another Jeweler to attempt getting the stone set...since we didn't buy our diamond from the they wouldn't set it for us. The other local Jeweler also told us that Jared's did not put a crown on the ring and that we would need to purchase that...hmmmm...so there's another few hundred dollars! The manager later tells us that they do not put crowns on any of their rings and after the initial purchase then you buy your crown. We asked the sales rep two different times if one the ring price was the "final" price and two that the ring would for sure fit a 2 CT. Both times being told yes. The Manager was unwilling to work with us and was put off by the fact that we wanted to return the ring because of all the errors! They suggested we get a smaller stone to fit the ring!

After all the headache this place casued us we were informed that they had no cash at the store and it would be 5-7 business days before we reveiced a check from them! Other wise we could keep calling them to see if they had any cash for us, in hopes that someone would come in and make a purchase.

NEVER NEVER NEVER again will I do business with this place.

• Pros: Nice Building
• Cons: Too many to list in such a small space!

12/12/07

Recommended

by ljennifer488

I went to Jared for the variety of engagement rings. I already had my center stone but was struggling to find a wedding band and engagement ring that I liked when put together. My best friend and I went together and we got our other jewelry cleaned while we were waited on by two people. I ended up getting a beautiful Tocori. It was only two weeks away from my wedding when I picked out the rings, and Jared had to special order my ring size as the band had a lot of detail they didn't want to reck the detail to resize it. Jared was able to put my center stone in the ring that was too big for my finger with a spacer so I was able to wear it on my wedding day. When my ring came in, Jared was able to replace my center stone with my new ring very quickly and at no charge. So, that experience was great. Anytime I go to Maple Grove, I stop in Jared's and have my rings cleaned, and the staff is always friendly. Sometimes, it takes a few minutes for a sales rep to greet you if it is busy, but otherwise, the service is great.

• Pros: Variety and service
• Cons: none

09/14/06

Worst jewelry store experience EVER!

by iris13131

My boyfriend and I went to look at engagement rings and were both completely put off by the poor service and quality of merchandise at Jared. We were shuffled around to three different sales people, none of whom would listen to what I wanted in a ring (something very simple and classic, while they kept bringing out rings with tons of filligree and jewels all over). One of the sales women actually DROPPED the loose diamond over the counter onto the floor next to my boyfriend's chair when she was trying to set it in the ring! They seemed very adament about selling us an ideal cut stone, which is funny, because when another "diamond expert" came over to admire the two rings I was comparing, she couldn't even tell the difference between the ideal cut and the regular diamond. We left feeling pressured and frustrated - not a positive experience to have when you're looking to make an important jewelry purchase.

• Pros: Beautiful store
• Cons: Idiotic sales people, poor service

03/01/06

Completely disappointing.

by 242424

I have seen jareds ads on TV and theyve made their name sound as though it were synonymous with quality. This could hardly be more of a lie.

I was impressed with thier watch selection, but their prices were exactly like everyone elses, so no advantage there. But for jewelry, Jareds is limited to mall-quality refuse, the only difference is that they have more of it and their staff actually takes the time to convince you that its not actually garbage that youre looking at. Knowing what little I did about diamonds, I knew that I was being lied to from the start. If you know anything about jewelry youll want better.

• Pros: Watch selection.
• Cons: Poor Quality, misleading sales staff, horribly over priced.

11/26/05

Awful service.

by blue_eyed_angel_3000

I was in the store for more than 20 minutes and not a single employee even greeted me. They claimed to have some the designers I was looking for but only had two to three pieces of each line. Two to three? That's selection. I asked two different employees for help and they both said they would be right with me but niether one came back. Terrible service.

• Pros: Nice store.
• Cons: Their name is a joke., Few designer pieces., Horrible service!!!!!