Five Two Six Salon & Gallery
St Paul, MN 55102
Phone: (651) 222-3839
10/15/2007 Posted by city_search_14
When I showed up at the salon for the first time, the woman at the front desk said I had an appointment with a different stylist than I requested. I believe I was switched to a newer stylist because she wasn't busy. Even though I requested a specific stylist when I made the appointment (due to recommendations on Citysearch), the woman at the front desk didn't seem to think that it mattered that they had switched me to a different stylist and hadn't even called to ask if this way ok. After talking with front desk coordinator for some time and them checking that the stylist I had originally had appointment with had time, I finally got in with the stylist I had scheduled the appointment with. (But while waiting for the person at the front desk to work everything out, the newer stylist called my name for the appointment and since they had not informed her about the situation and were not available to tell her since she was talking to the other other stylist at the time, I had to inform the newer stylist about the situation myself, which was very awkward.) Once I met the stylist I had requested for the appointment and she cut my hair, I was very happy with her personality and the results so I overlooked my initial experience and continued going to the same hair stylist. Months later the stylist left the salon. No one called from the salon to let me know about this, and the appointment was not rescheduled with another stylist either. Fortunately, I happened to call the day before to double check on the time of my appointment, and I was told she was no longer at the salon. The woman said they had called everyone to let them know. I asked what telephone number they had for me, and it happened to be with the wrong area code, which I knew I had given to them correctly. The girl didn't apologize, was rude and didn't suggest another stylist at the salon. Overall, I was happy with the stylist, but I was not impressed at all with the salon and would not go back.
Pros: Talented stylist
Cons: Unprofessional salon, parking
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