Grand Cleaners
St. Paul, MN 55106
Phone: (651) 776-3485
03/07/2008 Posted by theshopper123
As a business person who has the wonderful pleasure of wearing suits everyday - regardless of the weather or occasion - I've been getting my drcleaning done for years. Throuhg my travels, etc I been forced to use many different cleaners during this time. I've seen the good, the bad, and the gnawed up. I'm not in the habit of writing or rating places either, unless there is an extreme case, either negative or positive. Grand Cleaners is a shining example of the later. Besides the fact that they deliever on the basics (best starch jobs I've had on my custom made shirts), they always seem to find ways to go over and above. There have been multiple occasions where I've dropped off an article of cloathing perhpas missing a button or with a stain on it that in my huriedness I will have undoubtedly forgotten to mention. Each time I get it back the issue will have been taken care of. This attention to detail has become so common place that most of the time I will not even remember there was something I should have brought to their attention until I'm actually putting on the already fixed article of cloathing. Additionally, I'm sorry to admit, there have been times when I have also forgotten to take something of value out of my pockets and each and every time it has been returned to me without mention. Couple this with the fact that when I come into Grand Cleaners the staff knows and greets me by name is a bit uncanny. In this day and age of voice mail systems, impersonal service, and lackluster attention to detai at best, (especially to guys who wear gray suits everyday!) it is an extraordinary breath of fresh air to do business with Grand Cleaners.
Write a review and share your thoughts with others
