Indulge & Bloom
Minneapolis, MN 55403
Phone: (612) 343-0000
08/10/2006 Posted by rajaja321
WOW! The staff was amazingly friendly. I screwed up! It was my anniversary. I forgot. I stopped in the store at about 3:30 in the afternoon, I was in a rush and noticed the staff was busy with other customers. I was acknowledged by the staff and they would be right with me. As soon as they finished with the customer before me, I was immediately helped. I told them I forgot it was my anniversary and if there was anyway to have flowers delivered yet today. Keep in mind that it is 3:30 in the afternoon. The gentleman helping me said that it would not be a problem. He called the courier service while I was standing right there to get the ball rolling. I wanted to send my wife something very special. I picked a few gifts and a floral arrangement that was beautifully designed in colorful hand blown vase. I paid for the gifts, flowers and delivery and I was on my way. The attention to detail was amazing and the fact that it was not going to seem like I forgot my anniversary because of there customer service wowed me. WOW again! One hour after I walked out from Indulge & Bloom I recieved a call from my wife. Honey! The flowers were the best I have ever seen! I love my gifts and thank you for remembering our anniversary. The flowers lasted almost 2 weeks. I have bought flowers from other places before and they have died with in days. This shop not only won my business, but everyone that needs flowers I refer them to Indulge & Bloom.
Pros: Great Service, Great Product, Great Staff
Cons: NONE
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