10/25/09

bad customer service

by welshie

I don't know why I expected warm fuzzies when I entered Sebastian Joe's for the first (and last) time in years today. Perhaps it was because I have such good memories of going there when I was little; I didn't expect the cold welcome and the rude comments by the cashier as she told me and my husband that we could not stay in the establishment because we had dunn bros coffee in our hands. Perhaps the owners of the two establishments are in a bitter blood feud, and cannot stand even the sight of the other store... regardless, I think it is bad policy to humiliate one's customers

• Pros: best ice cream, nostalgia
• Cons: crabby cashier lady

09/21/09

The best ice cream in twin cities.

by Pavel Ushakov

They have pretty much the best ice cream in twin cities. I especially like Oreo! Also Rum and Raising is very good.

I see they now have a fan site at sebastianjoe com

• Pros: taste, location
• Cons: price

06/22/09

Yummy!!

by CSMobileUser

Soooooo delicious!

06/07/09

Love the ambience

by LJoo83

I love this ice cream shop! It has a very quaint, old town feel in the middle of a big city. They have this pretty indoor seating area with a fireplace and also an outdoor seating area with twinkly lights.

The only complaint I have is they should shove ice cream into the bottom of the cone. Otherwise you eat the ice cream and all you are left with is the cone. Give me a reason to eat the cone! It would be nice if they put an M&M in the bottom so ice cream won't drip out. (Hint, hint).

• Pros: Great seating area(s)
• Cons: Give me a reason to eat all the cone!

05/23/09

DON"T BOTHER

by dssjrf

I brought my family here after a nice Sushi dinner. Looking for a good ice cream desert. NOT! The children, 12 year olds, were disappointed when they received their Dixi cup sized single scoop for $3.05. I had a single scoop of chocolate with syrup, whipped cream, and nuts for $6 plus. This they call a Sundae? Guess they have never visited Baskin Robins! I've had better from Cub. Next time we'll go to IZZY'S.

• Pros: Location
• Cons: $$$$$$$

02/24/09

My new favorite place

by Emers1214

I've lived in the Uptown area for close to a year now and have heard many things about Sebastian Joe's, negative and positive. The one time my boyfriend and I actually made it in for a visit, it was the middle of summer and the place was PACKED. We gave up and left just for lack of patience, but my curiosity was officially piqued. I read all the reviews I could find and have to say I was a little hesitant, but I still wanted to make my own judgment. So today ended up being the day and I was not disappointed.

The girl behind the counter was very sweet and, after hearing that it was our first visit, encouraged us to taste everything (tempting, but we limited ourselves to just a few samples). We ended up getting the Pavarotti Sundae and a two scoop cup with Oreo and Sebastian's Favorite. It was all absolutely delicious. The consistency of the ice cream was perfect and it was very rich in flavor. The Oreo was seriously heaven and I think my bf regretted not ordering that in a sundae.

I have to say, if you're thinking about trying this place, try it! Don't let the negative reviews sway you. There's a reason the lines are out the door in the summer. I concede that everyone has different tastes and may not agree with my assessment, but giving this place a shot and deciding for yourself probably isn't going to break the bank. And if that is a possibility, go during the winter. The lower the temp, the higher the discount. And it will be less busy too. In summary, I recommend this place.

• Pros: Delicious, friendly, nice atmosphere
• Cons: No free refills on fountain drinks when dining in

02/19/09

Delightful, quality, home-made ice cream in charming, friendly, settings. Great coffee, too!

by epicurian2009

Rotating selection of ice cream flavors with favorites always available. Now they are roasting their own coffee beans as well. Sometimes they even have coffee flavored ice creams! Yay! A marriage made in heaven.

(velocityno9 needs to get a life or learn how to eat ice cream)

• Pros: Service, parking, ambiance, run by good people
• Cons: need more non-sweet food at LH store...soups are there now but maybe sandwiches?

07/18/08

Not very good!

by velocityno9

The lady behind the counter was rude.

The ice cream was too runny (I know that might sound stupid, but it IS possible to keep it at a temperature and consistency so it doesn't get EVERYWHERE right away).

The cones are too small for the ice cream scoops, they need to make them to be more accommodating. My hands were sticky from the dipped cone and the ice cream before I finished paying.

They were out of napkins at the counter.

Waaay overpriced ($5-6 per cone).

The ice cream wasn't that good, very lacking in flavor and sugar. I've had better quality consistently at big chain places like Cold Stone.

Very little parking.

• Pros: Close by
• Cons: Everything else.

05/19/08

Best Beverage.

by Namaste13

The best coffee drink I have ever had was a cold-press soy iced latte from Sebastian Joe's. Delish. :)

09/27/07

Amazing Flavor and outdoor seating

by thegirldj

Great service, outdoor seating directly in front and on the side(s). Many Ice cream flavors (all hand made) to choose from.