Matt's Bar
Minneapolis, MN 55407-2339
Phone: (612) 722-7072
03/29/2008 Posted by CLK17
I was at Matt's last night for the first time in several years. The place is full of nostalgia for me - I've gone there many times after rehearsals or shows. In the past, the staff was always friendly and welcoming - - after all, we're a group that brings in a lot of business. Last night, however, I couldn't believe how rude and confrontational the waitress was! Someone with us simply commented that their "one ticket per group" policy (no matter the size of the group or how many tables) was out of the ordinary. The server seemed to take it as a personal insult. She wouldn't let it go and basically chewed out the customer for it. I think it's just as well the person ended up not ordering anything - I fear what she would have found in it! If anyone from Matt's ever reads this, please make sure all your staff remembers that repeat customers keep them in business, and many won't put up with such rude, uncalled for treatment. Please go back to the friendly service you used to offer.
Pros: Good food, cheap
Cons: Very rude, confrontational waitress
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