Uptown Imports - Auto Repair
Minneapolis, MN 55408
Phone: (612) 822-6490
12/10/2007 Posted by peacereaper
I realize that these guys have many good reviews, and that's why I took my car to them to get fixed. I took my car there initially to get my radiator flushed. They found I had an oil leak and didn't do the flush (which is good on their part) because I would have just been in the same place the next time I drove it. I agreed to get the oil leak repaired, which they told me would take 3 days at the longest. It ended up being 2 weeks. It was a huge inconvenience and cost me money to find other transportation (ended up renting a car). I kept calling, and they would give me excuses like they ordered the wrong part, it should be done by tomorrow....When it finally was done, I drove around for a while, then checked everything. My coolant was still sludged with oil and my oil level was down. Hmmm? I thought, What in the world did they actually do? It was over $2500 to "repair" it and now seemed as though they did nothing. I called there and they told me to bring it back. They said I would still be seeing sludge for a while because I had so much they couldn't get it all out. They also did some more probing and found 2 additional leaks, which they could fix for an extra $800 or so. Why did they let me drive away thinking my car was repaired when I had 2 additional leaks? Why didn't they tell me that I would still be seeing sludge? For as much time as they ended up keeping my car and as much money that I spent there, my car should have came back to me in complete working order. It wasn't. I won't go back to them, no matter how nice their bathroom is, or how friendly the people there seem.
Pros: great bathroom......
Cons: how and when they fix your car
Response from this business
Write a review and share your thoughts with others
