General Nanosystems INC
Minneapolis, MN 55414-3316
Phone: (612) 331-3690
Ratings & Reviews Summary for General Nanosystems INC
What Users are Saying:
- Friendly staff
- Quick service
- Clear contract
- Service guarantee
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User Reviews for General Nanosystems INC
01/18/2008 Posted by zimmee66
A bit about me: multicertified IT pro for 15 years, so this is not the opinion of a newbie or non-tech--your mileage may vary. I find these guys snooty: if you're not running the very latest gaming setup with blinky lights and stuff they look down on you. I've sent non-technical clients and family there and they've all found the place dripping with derision. Helpfullness rises exponentially when you start really throwing money around (i.e. a total new system) but to me thats not customer service. They also are not knowledgeable when it comes to real technical issues like networking, power supplies, etc. In other words their knowledge is a mile wide and an inch deep. And when they dont know something they just pretend. When I worked at a local PC/Apple retail joint I fired people who pulled that because it isn't in the interest of the customer or the store. Add to that that they are consistently overpriced (and*really* gouge on cables and other little stuff) and I think your better off online or another local PC place. I use them in a pinch but rarely.
Pros: have some nice gear
Cons: unhelpful, expensive
06/03/2007 Posted by ts_vaj
I was upgrading a computer with a new motherboard and ran into an odd problem. I had an idea of how to fix it but didnt have to hardware necessary......First, I took it to a local computer store and the lady there didnt know what the hell she was talking about...she couldn't help me....then I tried General Nanosystems....the guy there helped me out right away and we identified the problem and fixed it quickly....He didn't charge me alot for it either. I ended up buying a few things extra. They have knowledgeable staff with excellent service. I'd recommend them!
Pros: Knowledgeable staff...lots of computer support services available.
Cons: It's not close to where I live!
01/28/2007 Posted by ncslim33
My computer started acting up and I had no idea who to call that could fix it. My first thought was Best Buy. When I call them they said it would be $70 for the diagnostic test and $199 if they had to redo everything. So of course I didn't go to them. I searched for a place on citysearch dot com and picked General Nanosystems because they had a had a decent rating and good reviews. The service was great and come to find out my computer was infected with viruses. It only cost me $75!!! My only complaint was no one called me to tell me it was ready for pickup but that's OK. My computer is working great and I couldn't be happier with General Nanosystems. I would recommend them to everyone.
Pros: Service, Knowledge, Great Prices
Cons: No one called to tell me when it was ready for pickup
07/29/2002 Posted by AC77
I will never buy a computer from a megastore like Circuit City or Best Buy again. With just a little hardware knowledge, you can upgrade your current computer or get a custom-made computer (or put your own together) for a MUCH cheaper price than anywhere else I have seen. And the best part is you can get exactly what you want because you pick out all of the parts yourself - you don't have to settle for the package deal that megastores offer which may include hardware/software you don't need or want.
Pros: Knowledgeable Staff, Very Low Prices, Many Options
