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The Old Spaghetti Factory

233 Park Ave
Minneapolis, MN 55415
Phone: (612) 341-0949
worst service i have ever had in my life...and I was a waitress myself for 6 years
1 Star Rating: Not Recommended

05/08/2008 Posted by osfsucks

As a former waitress myself, I give alot of slack and tip well, but this was exceptionally horrible service. Our appetizers arrived before our drinks. when the drinks came, he actually said, "i forget which ones are regular coke and which are diet. Do you want me to bring new drinks, or can you just guess yourselves." We thought it was a joke. It had been 30 minutes since our appetizers arrived, and I asked him if our food was ready. His reply, "Yeah. I saw it sitting in the window before I came out here." I actually had to ask him to bring it out. As he brings the food, he dropped food in my drink, and actually asked if I minded drinking it or if he should get another one for me. Then, as we are eating, he says, "You guys ordered garlic bread appetizers, so I didn't bring the bread that comes with your meal. You didn't want that, did you?" I didn't even know how to respond to this waiter any more. We said, "yes, actually, we do want it". Before all of this started, we told him we had a show at 730pm, and would have to leave early. He dropped off the check at 715pm after much asking, and I had to again ask for the ice cream, that was included in the price of our meals. I will NEVER NEVER NEVER go to that restaurant again, and I will tell this story to anyone that will listen. as far as the food itself, decent, if you ever get it.

Pros: service too poor to notice any

Cons: service not worth it

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Editor's Review

Kitschy Italian restaurant churns out heaping plates of pasta that won't break the bank.  See the full editorial review.

Insider Tips

Know Before You Go

The kids' menu includes smaller-portioned versions of spaghetti dishes, as well as macaroni and cheese and grilled cheese.

More Insider Tips

Restaurant Information

Payment Types

  • Discover
  • MasterCard
  • American Express
  • Visa
  • Check

Cuisines

  • Italian

Meal Price

  • $

Amenities

  • Kid Friendly
  • Date Spot
  • Family Style

Recognition for The Old Spaghetti Factory

2005 Audience Winner - Family-Friendly Dining

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