Bloomington Chrysler Jeep
Bloomington, MN 55431
Phone: (952) 888-9541
Ratings & Reviews Summary for Bloomington Chrysler Jeep
What Users are Saying:
- Simple contract
- Prompt follow-up
- Incentives
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User Reviews for Bloomington Chrysler Jeep
03/14/2008 Posted by Mark19518
Signed up using the internet service scheduler. Received no information on when the car should be available for pick up on a drop off. The escheduler does not provide a phone number to the place, so you have to somehow find a number. Also, the scheuler site does not provide payment information and I never received a call when the work was completed. When I thought of calling at 6:02p.m. on a Friday, I learned the store closes it 6 and no one would pick up the phone though they were undoubedly still there. Service is closed on Saturday. I recommend going somewhere else.
Cons: Service is an issue.
01/28/2008 Posted by FishboneAsh
Once i went for a simple oil change and was first in line, I told them i use synthetic oil and was told they would be done in 10 to 15 min, after 5 min the guy walks in and says they have to get the oil from an supplier near by and it would take a 1/2 hour just to get it., i said that i would have to come back at another time because i was on a lunch break from work and he told me that all the oil had already been draind from my jeep so i had no choice but to wait and be late from work. Another time i had brought it in for my regular check up for my warranty and they put regular oil in instead of synthetic after i made sure to tell the service manager that i took synthetic.. Lack of communication and not paying attention to detail was to blame.
10/26/2007 Posted by jsjacks
Terrible attitude from customer service and techs...stay away from this dealer. There are others that are worth the drive.
Pros: none
Cons: too many to list
11/02/2006 Posted by pm1969
Service SUCKED big time! I made an appointment for 9AM on a Thursday morning for an E22 recall. My advisor greeted me with an attitude, as if I came to ruin his day. Little did I know, it was the other way around that was about to happen. I had to endure a 2-hour ordeal for what should have only been a 30-minute service. At least 2 other customers, who came after me, have come and gone. Not sure if I wasnt white enough or because the recall service wont bring them revenue.
Cons: Awful customer service
