Sofitel - Minneapolis
Bloomington, MN 55439
Phone: (952) 835-1900
03/02/2007 Posted by thekritik
Reservations went fine - booked for New Year's Eve arrived around 6 or 7pm - fantastic location. Valet was too busy talking amongst themselves to realize me sitting there for at least 5 minutes - eventually opted to park in the parking lot. Lazy service compared to more refined places like The Marquette. Ordered a coke when we first got there, waited 25 minutes before we left for dinner - of course we were charged for the coke, which was NEVER delivered. We were also charged for two mini bar items that were never touched - in fact the mini bar was never even checked! Breakfast was about $60 for two people! I would rank this place below average if it weren't for the awesome ambiance and room comfort. The bedding was heavenly. All in all... Room Service 5 (forgot coke but not the charge, aced breakfast) Value 6 (overpriced breakfast, reasonable room rate) Comfort 8 (If door service was a little better this might be a 9) Business ?
Pros: Ambiance; Comfortable bedding; Location
Cons: Room service; valet; refinement
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